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Hi there, I have economy flights booked departing Perth, London Heathrow and Singapore with Singapore Airlines. I have velocity gold status (flights are linked with my velocity account) which I understand grants me + 1 guest access to the standard krisflyer lounges. I'm travelling with my...

I'm more interested in the status credits than the points - should be 240 credits total via SQ or 280 via VA (allowing for family pooling) and counts for all eligible sectors I'd need for the year. That said it does appear that just booking via SQ direct and entering my VFF number may be the...

Thanks, for some reason it seems the SQ flights display up until 21st November only, Qatar flights showing for later dates. Guess that means you can only book ~37 weeks out on SQ and I was looking at 7th December - 6th Jan so fingers crossed if I hold off for a few weeks will have better luck

I thought the code share had returned? I'm velocity gold and about to book return flights for my partner & I from Perth to LHR via Singapore - but the flights do not appear on the virgin Australia website? I understand for the same booking I would get eligible sectors, more status credits &...

$250 (min bid) QF932 PER-MEL on a330 Business was full, I'm only bronze with Qantas (on a gold fast track so that may have made a difference) so was surprised it went through

I made do with three bottles of grant burge topped up with a little OJ 🤣 was a little wobbly walking off the plane, so made sure I got my moneys worth at least - don't have to wear a mask if you're having a drink 😉

Didn't take a picture but was given three options for PER to BNE flight yesterday on a330 - had omelette with bacon, tomato and spinach + apple, yoghurt and muffin (exactly as pictured above) - they handed out cookies and chocolate later in the flight so no complaints with the food. No IFE and...

I flew an a330 PER to BNE yesterday, got an upgrade to business with minimum $250 bid and every seat in business was full. I believe there was originally 2x 737 flights scheduled, seems they merged them in to a single a330 - wasn't particularly busy down the back but not empty either, there is...

Think I've screwed up here, have a status challenge starting 1st March and flights booked to get me 40SC. Was planning to get the Qantas platinum card with 75SC to complete the challenge - have just gone to apply and it states applications up to 24th Feb... so I've missed it by two days. Any...

Interesting to see they are excluding those who've used velocity family pooling to achieve status! Will be keen to know if they enforce that as I fall in to that category If I have been gifted my status with another airline or achieved it with the assistance of Status Credit pooling, am I...

.625c per points, this is probably better value than the main store anyway - although the delivery fee of 2400 points is a bit steep. With no chance of flying anything other than a 737 business I'm not sure there is much value left with flight redemptions for me now so considering just stocking...

16 weeks, 7 contacts - finally got this notifcation from Westpac today: "We've now taken action to recover the transaction for the disputed value, conditionally closing this dispute file. A conditional refund will be credited to your card account within 3 business days, for the disputed amount...

Just had both my gold card and platinum welcome pack arrive yesterday so they seem to be coming, just a little late

Review date was in May, no pack - upgraded to Plat in June, still no pack. Don't think they are issuing them at the moment

I've been lucky with Amex, refunded 1 booking via a random online agent $200 who wouldn't reply & vietjet for a similar amount, paypal sorted $648 from vietnam airways promptly. I ended up submitting a chargeback on webjet on my amex after they ignored my emails for 2 months and they emailed me...

Yes, it will effectively be a cash booking with virgin (same as a point + pay booking direct) so you would get points and SC You would get better value converting flybuys to velocity and making a reward booking but you wouldn't get the points/SC then. Flybuys are as good as cash at 0.5c each...

You aren't going to get anything useful out of VA, very best you could hope for is a conditional credit and using that would preclude you from a potential refund. "Bank said no to refund as ticketed" umm what? Whether a ticket was issued surely has no bearing whatsoever, you paid for a service...

Thought I'd have another crack, attached tickets and laid out the expected SC earn for each sector that was previously booked with both SQ and VA - prompt response acknowledging that I would have qualified had flights not been cancelled and confirming that my status has been upgraded to...

Dropping a couple of links here that may be useful for some: Credit card chargeback specifically listed as a potential remedy for insolvency: You may be able to seek a chargeback from your card provider when things go wrong. Common situations include: when goods or services delivered are not...