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I agreed with you that the REX lounges are far smaller than its two competitors, but still I should have entitled to access them when I've paid for a business class ticket.

Yes, the very next day and no reply from them.

I wanted to share my experience on REX business on my flight from SYD-MEL. On 4/03/2021, I have booked my return SYD-MEL flight ZL121 scheduled to depart at 1430hrs. I arrived at the Sydney REX lounge at 1350hrs and the service staff manning at the reception denied my access. She has asked me to...

Given that Sydney is opening up their border to Victorian from 23rd Nov 2020, I was wondering when will they going to open back their business lounge. I have a trip booked on 24th Nov, hope I can visit the lounge again.

15 Feb 2020 QF439 SYD - MEL One of the last flights for VH-OEH. I was lucky to board this flight and managed to take a quick snapshot in the captain's seat. 👨‍✈️

Yes, that's the Platinum tag.

Received a new tag in the mail today but since most flights have been cancelled, I would only be able to display it on the shelves 😆

Flew on 10/3 and DSC credited on 12/3 👍

I called at 3:15pm and had no issue getting through. :)

Ordered mine without any issue. Connected to call centre within 2 minutes and placed order for 2 coasters without any problem. Now will wait for them to arrive. :D

I have received notifications that my flight QF38 (27/1/2020 STD 2340 hrs) has been re-scheduled to depart at 0450 hrs on 28/1/2020. Don't know why such a long delay if they use another plane for QF37 & QF38. Called the customer service, reason given was mechanical issues.

Very generous of you, Matt. Congrats crumpet!!!!