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I managed to cancel the first part of a married segment through the call centre a couple of weeks ago. It was a QFF rewards ticket (departing in Aug) in J for my wife and I, BNE/SIN/CDG with BNE/SIN in QF metal and SIN/CDG Air France, booked Oct 2021. QF had cancelled the BNE/SIN flight months...

The IPCs are printed in a range of languages, but your written answers must be in English. Mostly those questions are your name, address you will be staying at in Australia etc, which are generally not a problem as people can copy from their passport, travel itinerary etc.

I had to call them in May to chase points and $ from an award flight 3+ months earlier. Was on hold for 5 hrs 17 minutes! At least the guy who answered the call was helpful and I got the points back immediately and the $ within 2 days. Bronze status.

My daughter recently traveled CNS/BNE/CNS on a J QFF award ticket and took her 6 month old into the lounges with no problems.

I guess everyone has a slightly different view on the “value” of a point. Personally I value them at 1c each, in which case your two options are equal. But apart from the value you place on a point, your circumstances may make one of those options better than the other. For example, if you are...

It was operating yesterday at around 8.00am, was very quick to get through.

Food used to be an option on the card, but the generic term has now been replaced on the card by the actual foods of bio security risk, ie meat, fish, dairy etc. The Moro bar in your bag is not a bio security threat, but that slab of French cheese is. You will still have to show the “signed”...

I suspect that there will still be a paper option for those who don’t have a smartphone/battery run flat/technologically challenged etc, but be prepared for a looooong wait in a queue for a real person to process you. It’s what’s called positive reinforcement to reward those who get on board...

QR, EK, CI and NZ all have regular services into BNE. However the problem is the pax limit of around 30 per flight, meaning that most airlines are only selling J/F seats. Be prepared to pay $10k plus for a seat inbound to BNE (no problems with outbound seats fm what I can understand). Plus add...

Tell ‘im he’s dreamin’.....

I agree entirely re VA, was only talking about QFF.

I see what you’re thinking, but I suspect most of these redeemers were the sort of people who mostly would never accumulate enough points to redeem an F or J reward anyway.

Sometimes Jetstar tacks a domestic leg onto Gold Coast / Japan flights, may be northbound or southbound. And until the flights were suspended on the weekend, they were doing the same for the Gold Coast / South Korea service. Look for services using a 787. They carry some domestic pax to fill...

Despite telling them in our application that we only spend about $200 per month on fuel, we were given a $30k credit limit as well. This is ridiculous, as it will affect our ability to borrow for other purposes. For those waiting to receive their cards, you can start using your account straight...

Where some people get caught is with the combining of invoices to make up to $300+. The combined invoices must be from the same ABN. This is ok if you buy items from, say, several Apple stores - they all (I am pretty sure) use the same ABN. However if you buy from several different, say...

Hi Petunia, my wife and I had this issue when we flew CX last year. Both my wife and my middle names were missing from our booking. I spent some time trying to add them on both the QF site and the CX site, but the change would never “stick”, so I gave up trying. When we were due to fly, the...

Hong Kong Airlines was doing a similar HKG/OOL/CNS/HKG circuit until they pulled out late last year - clearly they couldn’t make a profit on the route either.

This article on the subject appeared in Executive Traveller yesterday: https://www.executivetraveller.com/news/qantas-boarding-passes-frequent-flyer-numbers

I have no inside knowledge, but I suspect it may be to make it harder for QFF accounts to be hacked. People often leave their boarding passes on planes, or drop them in the airport, or throw them in the trash (I work in an airport and all three happen regularly). A BP containing both your name...

For TRS, if there is a long queue then look to see if they have the dropbox in operation. You fill out the form, write your OWN name and address on the envelope, insert your invoices and completed form (white copy only) and place in the drop box. Takes around 6 weeks at present to get processed...