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I have an overseas Qantas Hotels booking next month which I can't use because I can't get there. It's a non-refundable rate. Does anyone know the process? When I manage the booking it just gives me the option to cancel the hotel (at a 100% loss). There's no option to reschedule, get a credit etc...

On a recent flight from AEP to IGR one of our bags was damaged. A report was lodged at the airport and we heard back from the LATAM team quite quickly. We were offered an amount as compensation in USD cash (as a cheque) or twice as much if we took a LATAM travel voucher. Since the bag can be...