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We were booked on an A220 flight from CBR to MEL last week that was shifted back over an hour. Thankfully we were notified the day before. I had to reschedule as it would have caused a misconnection. We did end up flying on the A220 at 6am instead. I asked the crew about the time change for the...

What you need to look for is a single trip policy. In most cases you can put in dates up to 1 year. If you search on the internet for "long term travel insurance" you'll get quite a few options. You don't want a multi-trip policy, because as you say, these are designed for people doing multiple...

In general I'm not that concerned about historical data. For me there are enough good features for current and future flights to outweigh the negatives. As you say, it's not perfect and I do wish they had a persistent list of notifications - sometimes I'm busy and dismiss alerts then have no...

This is from the eticket for an up coming flight. Admittedly it's to Bangkok, but it's clearly noted the flight is operated by Finnair. Perhaps the issue is with your corporate travel arranger and not Qantas?

I'd like to see improvements in partner relationships, including better earning and redemption options across the board. Oneworld and other alliances are typically behaving like spouses on the cusp of divorce. Of course I understand the economic drivers, but I'm sick of being one of the...

I don't use Tripit Pro anymore so others might be better placed to comment. In general I found Tripit Pro too flaky (delays in gate info, missing change notifications for example), and the things I really valued from Tripit were available in the free version. What I like about Flighty may well...

It's my new favourite travel app. Yes, it does sync with Tripit. Change notifications are pretty good, but I have had one or two which seem wrong. In fairness, the 'error' range isn't much different than EF. The bit I really love (for no apparent reason - it just appeals to my inner geek :) )...

JAV - Ilulissat, Greenland

I can’t comment on Antler, but have you tried contacting Samsonite directly? I’ve had to replace various wheels, handles, rubber seals etc over the years and they’ve always been brilliant. Usually they send you the parts at no cost and instructions on how to install them...

I've used all of the ones you listed at one time or another and prefer Tripit Pro too.

On the modern end of the scale the Stuttgart Library is amazing. It has a very boxy, nondescript exterior and foyer: But an absolutely impressive interior:

After reading what others have written and agreeing with most of them, I now sound quite fussy! For the main part I'll look for alternatives if there's no: king bed aircon Not total deal breakers, but preferred: walk in shower reasonable lighting in the room food options in or close by Noise...

A full refund has now be processed back to my credit card. The team did contact me and offer a voucher with 3 years validity plus 1000 points. I chose to take the voucher. As you can see, that worked well 😃. No complaints - it was a good outcome anyway.

That's great to hear. I did manage to get onto someone via chat as the email I sent using the website contact form hasn't seen any action. The agent said they would request a refund on my behalf. Nothing yet, but I'm still hopeful.

Thanks. Not sure why my booking appears differently, but that's definitely not an option. I have looked at the website for the hotel concerned and they say they will provide a full refund (even for non-refundable rates), but the request must come from the third party (i.e. Qantas). Online chat...

Thank you. That's good to know. I'll give it a try! 1584607576 Online chat wasn't available a short while ago, but maybe a temporary glitch. I'll check it out again. Thanks!

I have an overseas Qantas Hotels booking next month which I can't use because I can't get there. It's a non-refundable rate. Does anyone know the process? When I manage the booking it just gives me the option to cancel the hotel (at a 100% loss). There's no option to reschedule, get a credit etc...

Yes, the chat feature is offline. I get a popup message to explain. I'm currently in Australia using an iPhone:

There was a link in the email that took me to the website but it hung. I then went to the My Bookings section and clicked on the Manage link under the relevant PNR. This basically took me back to the payment page so I could process everything again.

I had this on one booking I made yesterday and tried to call, but the wait was very long (as you can imagine). About 2 hours later I received an email saying the flights would be held until midnight. When I clicked on Manage under the booking there was a link to pay. The payment went through...