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This is definitely not a new issue I am having a problem with them at present over what is a paltry matter, but the coughbersome delaying tactics by Carlson/Qantas are galling. Members should be aware that Carlson used refurbished goods for award store items, if I had known that I would not of...

My banking experience has been good with HSBC, unfortunately the credit card online experience has been terrible, i changed because of the EZYbank swapping to CBA, wish I had stayed with CBA!! the HSBC past transactions and changing forward payments is most user unfriendly, but like most others...