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No status... And I have just used the complemently passes you get from credit card companies... As I said,. I was surprised somebody needed a pass for a child .. I guess,. I have never been when it has been very busy..

Hi All So I recently saw in a qantas facebook group, a person was complaining that the attendant at a Qantas Club lounge was requesting that her infant needed to have a complementary qantas lounge pass assigned to the child. I saw this and thought that is really stupid, and it is not what I...

Thanks for the details... I did think I could just swap seats but it seems they really want to be perdantic. Also what's the point of pre checking in if you need to fix it up at the airport.. airlines are not doing themselves any favours at the moment

Hi All I am flying Jetstar tomorrow (11th July) for the first time in probably 6 years. So i did the online check in. First I tried to use the mobile app, but it said I couldn't do it. So I went to the website on my phone and was able to check in. They were asking me to select seats and...

HI All I am wondering if anyone else has an issue linking qantas FF to ALL - Accor live I am a member of both, however when I try to link the two accounts. It fails, it also gives me a very useless "Looks like something went wrong!" error I have tried linking on both the qantas and accor...

Well. I did call up today, took about 2 hours before I spoke to a person. I think I went to the South Africa service desk, and the line was quiet poor and I had a bit of a hard time hearing the service agent. Anyway the service agent was very helpful and said there was an error and that she...

Well, I thought I might bump this thread to give an update on my cancellation/refund Its almost been 12 months since I posed about cancelling my japan trip, back them, the points refunded with about 3 days, but the money took up to 10 week, and probably 3 phone calls. Now I originally had...

Well just in case anybody else is following this thread, I will give you another update. So I got an email from hotels.com saying I got a voucher (yay I thought) anyway, it was for $211 AUD. This is less than a quarter of what I paid. It also says I have to use it within 12 months at the SAME...

Well I called up yesterday about my voucher, the agent checked and said that on the 29th June, it was moved to another department and that it them might be 4 more weeks.. Talk about business passing the buck when it comes to refunds/credits. I didn't bother arguing cause whats the point.. So...

HI All Just want to post about my experience with Hotels.com and getting a refund/voucher Anyway I booked a hotel in Kyoto in early March, at that stage I was still expecting to be able to travel to japan, of course over the next few weeks, everything changed of course. I went to their...

Well I finally got my refund back almost 12 weeks after my flights were cancelled. 2 phone calls and 3 emails (only 1 was answered) is all it took.. (P.S No email was send, just me checking my CC account) I am lucky that I didn't depreatly need the money, but 12 weeks is pretty bad. I wonder...

Here is the latest from me. Just a quick recap. Flights cancelled 22nd March, Points in 3 days later. No fees refund. Sent 3 emails (no responses) and called on 3rd june. So I called yesterday (Sun 14th June) Took 1.5 hours, but got premium support. Looked it up, they said because it has...

As I mentioned above, I called last week on Wed 3rd, CSR said it should take 5 days, well it is now over 1 week, I guess since monday was a public holiday, it might be 5 business days, but I am tempted to call again.. Its up to 11 weeks I think, and as I mentioned points came in on the 25th March

I called up on Wednesday. Left a message for a call back which took about 2.5-3 hours Once in the callback queue. I got send to the premiun support, even though I am just a bronze member The lady looked at my booking, did a quick check and said that yes, you should get the refund and that...

Well I think it has almost been 10 weeks. I think I cancelled on the Weekend of March 21st-22nd. I got my points on the 25th March (Wed) and no fees refunded. I have emailed the [email protected] 3 times, and have not had a response. I think I might have to do the unthinkable...

Is that email address able to be used by anyone. I am a lowly bronze FF, who had his trip cancelled a month ago (MEL-TKO) I got the points back within a few days, but the fees have not been transferred. I know they said 8-10 weeks, but I though if I email, at least it might be looked at, I...

I cancelled my may flights to Tokyo about 3 weeks ago. I had paid 450K in points (3 passengers) and about 1200 in fees. Points have been returned within a week, however the fees have not appeared anywhere.. Not sure I should bother wasting 10 hours on the phone to Qantas support...

Here is my 2 cents. 1. Booked a return business rewards flight with Qantas to Tokyo in July 2019. 450K points plus about $1000 in fees Cancelled on Friday on the web site. Still shows the booking on Qantas page, but when I click it errors. WIll wait as it is probably going to...

I also got a rejection. The email was a stock standard vague response saying you have been rejection because of blah blah blah. Nothing specific about too much debt, or anything. I have a high credit score on credit savvy, and also meet the minimum. I was going to ring up and enquire, but...

HI All So I have booked my flights with me, my wife and my (Will be) 3 year daughter to Japan. Anyway I was looking at selecting our seats, and I was unsure of what is the best layout for a familly to travel. Qantas have defaulted to all of us in the window, but I was wondering if we should...