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  1. edwina86

    Qantas Delays/Cancellations

    I’m on QF7 on Friday ... fingers crossed...
  2. edwina86

    The definitive thread on Qantas IT gripes.

    Hi there, I'm trying to book reward flights from Sydney to Brisbane. Logged into my dad's account which is how I always book flights (but first time since new interface/website) and I'm up to passenger details and getting served this error message. My surname is the same as my dad's and I have...
  3. edwina86

    Qantas support wait times

    It's always like that now
  4. edwina86

    1 million points on Bronze, hardly able to redeem intl tickets

    Hi there, I'm QC Bronze and sadly no it doesn't seem to make any difference - our access appears to be the same as regular Bronze.
  5. edwina86

    Call centre can't see flights....

    That happened to me on Monday night. I could see quite a few seats in F to DFW in November and the agent couldn't see any? She said it was MY computer?
  6. edwina86

    Losing Classic Awards at Payment Stage

    What a relief you finally got the seats! And good to know about the name change option but it’d be great if it wasn’t so complicated and buggy in the first place!
  7. edwina86

    Losing Classic Awards at Payment Stage

    The same thing happened to me tonight. Trying to book QF7 in F in November via my dad's account. They have a new pop up when you go to change the name details and then after entering all the details the booking resulted in an error. I called Qantas and they said they couldn't see any J or F...
  8. edwina86

    Flight Availability/Loadings & Upgrade Probability Help Desk

    Update: the error seemed to stem from changing my dad's details to mine. So I did a family transfer and just booked the flight under my own account. Qantas recently adjusted the site to have an aggressive pop up when you try to edit details in the name section so I wonder if this is a bit buggy
  9. edwina86

    Flight Availability/Loadings & Upgrade Probability Help Desk

    Hi all, Trying to book QF7 SYD>DFW on 15 November 2019 in F. Seats showing on my computer in Chrome and Safari - went to book and after entering all my details got the dreaded We are unable to confirm your selected flights. Select ‘Start over’ and choose alternative flights. (15079 - 421). I...
  10. edwina86

    QF15 J award availability

    It can be tough to find award seats in December as it's peak travelling time - school holidays, Christmas holidays etc - people paying full price for seats so airlines are less inclined to have award seats available. But as far as I know the 297 days out is still the correct info.
  11. edwina86

    Qantas: 'one of the worst airlines in the free world'

    Just wanted to say that I travelled in QF F to DFW about six weeks ago and it was the best flight I've ever had. A wonderful experience! I think some people will never be 100% pleased - that review was a bit cray, especially the bit about the maple cream, lol! (But agree that the Sydney J...
  12. edwina86

    Why is only Economy available for classic award flight

    CX appear to have very limited availability for J award seats ex HKG to Australia. I think that might be a newish change :(
  13. edwina86

    Lounge Access Help Desk

    Thank you for that link! Hmm yes I wouldn't really consider HKG>SYD short haul so I might have to reconsider my options! Thanks :)
  14. edwina86

    Lounge Access Help Desk

    Hi there, Prefacing this with: i've already searched this forum but couldn't find an answer: I'm thinking of flying CX JFK>HKG in First with a stopover in HKG (a few hours, not leaving airport) and then onwards with CX to Sydney in Business or Premium Economy. Would I be able to access the...
  15. edwina86

    QF12 arrival and departure in LAX

    I took QF12 a month ago, flight was late into LAX but I managed to dash to the Oneworld lounge, have a very quick shower, then the next leg of QF12 to Sydney was called (after a short delay). I spotted a Qantas person in the terminal at a desk and asked if she thought I had time, and she said...
  16. edwina86

    Shout out of thanks to cabin manager QF118 22/11

    Fabulous, thank you so much!
  17. edwina86

    Shout out of thanks to cabin manager QF118 22/11

    How would one go about providing positive feedback to Qantas? I had wonderful service on QF7 and would love to leave feedback for my flight attendant but not so keen on calling Qantas and waiting for hours on hold...
  18. edwina86

    Current F Lounge Menu (SYD/MEL) and relevant topics

    I visited the Sydney lounge a couple of weeks ago and had a wonderful time and delicious meals (pictured). There was no Taittinger but I enjoyed the Pommery :)
  19. edwina86

    Current F Lounge Menu (SYD/MEL) and relevant topics

    Is it the same for Sydney? I was so looking forward to a glass of Taittinger in two weeks' time :(
  20. edwina86

    Qantas cancelled flight - how to get my points back?

    Update: after a 4-hour callback wait, I had a very helpful lady on the phone and have received full points refund and fee refund back to card in 5-10 business days. Points already back in account!
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