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  1. O

    Anyone had any luck when missing out on credit card sign up bonus?

    Within a day or two. The quick points transfer is about the only useful thing with this card.
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    Anyone had any luck when missing out on credit card sign up bonus?

    So follow up on this in case anyone is interested in the future. Virgin Money have been very black and white and said no. Even more frustrating is that all matters relating to credit cards require a phone call. There is no in-app/NetBank messaging available for credit card matters. I’ve wasted...
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    Anyone had any luck when missing out on credit card sign up bonus?

    I have the virgin money frequent flyer card which I signed up for intending to get the 100,000 points bonus. This requires $1500 spend per month for the first 4 months to get 25,000 points each month. Unfortunately this card also has international transaction fees so my choice to sign up at the...
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    Virgin / United Status Match

    I’m bumping this one up as I have similar situation for upcoming flights. I also have virgin status and am having trouble confirming things like baggage allowance on my United flights booked through virgin. I’m not too worried about the flight there as I’ll check in with virgin for my first leg...
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    United Airlines new Virgin Australia/Velocity Partner

    What class were you travelling in? I’m looking at economy reward flights booked through virgin on United (Syd to LAX with connections elsewhere) and not liking that it’s not immediately clear whether I’ll get seat selection included without having to pay a lot extra (I like a window seat to...
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    Accepting a Jetstar flight as replacement for qantas

    That’s what I’m worried about. The qantas fare should mean I get those included since I’ve already paid the more expensive fare - but relying on the call centre right now???? Might be worth paying the extra to change my domestic travel and managing the stress of flying the day earlier.
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    Accepting a Jetstar flight as replacement for qantas

    Thanks for the suggestion but this is an economy class ticket, definitely looking for the shortest route to Honolulu! 1654810063 Actually the QF codeshare option is showing up for me to select. I’ve just heard stories of people still losing all their qantas benefits when the flight is operated...
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    Accepting a Jetstar flight as replacement for qantas

    My flight from Sydney to Honolulu with Qantas has been cancelled and I’ve been rebooked on the flight one day earlier. This is very inconvenient as it would require changing my travel plans (domestic) prior to the Hawaii trip, updating travel insurance, etc. In order to fly on the same day as...
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    Virgin CBR-SYD flights restarting

    They were not the slightest bit interested and I felt like the person I spoke to had zero ability or inclination to do anything anyway. I also complained that they don’t refund the credit card surcharge (again only this time the cancellation was their fault). They directed me to customer care...
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    ANZ Rewards Travel Adventure Card

    There are a few others around. I think ING used to have one. BankWest has one with rewards and therefore and annual fee and another with no rewards so no annual fee.
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    Virgin CBR-SYD flights restarting

    So frustrated. A short trip to Sydney in 2 weeks was based on the availability of these flights and I only just booked thinking that they wouldn’t be completely cancelling this close to departure and instead might just combine everyone onto the same plane and cut a couple of the scheduled...
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    Is it worth trying for Gold?

    So my travel ground to a halt last March and after changing jobs during COVID I have no expectations of much more travel for the next 6 months at least - possibly longer depending on COVID. When travel ground to a halt I was one eligible flight short of Velocity gold and a few status credits...
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    ANZ Rewards Travel Adventure Card

    Anyone understand how ANZ are allowed to make these changes to something we’ve already paid for? I understand that they can change the card package of benefits from 1 December but not how they can change the conditions on those of us who already paid our annual fee. Surely we should be able to...
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    Is it Time to transfer/withdraw points from Velocity?

    I started ordering 5/4 and did one per day for 12 days. Only received 4 so far all on the same day.
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    Is it Time to transfer/withdraw points from Velocity?

    That’s reassuring. I started ordering one per day around that time and have only received 4 of the 12 I’ve ordered so far. Starting to worry especially as some of the things I planned to buy with them are going on sale.
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    Refund of Points and TravelBank

    Have you had the taxes refunded yet? I’ve finally had the points refunded for a ticket I booked for a family member but still no refund of the taxes. It’s only $90 but I still want it back - they collected the money for taxes that they’ll no longer be paying now the flights were cancelled so I...
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    Is it Time to transfer/withdraw points from Velocity?

    This is what worries me. Only 4 of the 12 gift cards I ordered have arrived so far and I need the remainder to start spending on some of the items I’ve planned to buy with them. Hopefully they’ve not got lost in the mail and I’ll be using them ASAP in case they have been compromised when they do...
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    Refund of Points and TravelBank

    Anyone got any recent updates on this? I purchased flights for a family member using my points and paid cash for my own flights. I’ve accepted I’ll be stuck with travel bank for my own flights (so far only one of my flight bookings has been recorded to travel bank and its taken 3 weeks so I’m...
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    Virgin stopped transfer of points to Krisflyer [resumed]

    Was never planning to transfer as not planning international travel for a while now and usually use QF for international redemptions however I’ve been looking at the gift card options and they’ve pretty much dried up. The largest redemption is now only $100 and at only one per day that’s a lot...
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