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    Booking Class Question [Multi City]

    It appears to be a limitation of the multi-city tool. Others have had success in booking over the phone and getting the fee waived.
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    The Explorer Credit Card (New AMEX Card!)

    I've spent $1.5k on my Explorer card and just anxiously waiting now for the transaction to stop 'pending' and become real. I am really hoping I can get the bonus points! I'll let you guys know if this "loophole" still exists. I'm in two minds about whether to attempt a Gateway to Ascent...
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    100,000 qantas or altitude points bonus with new westpac black card

    I had the 50k points posted to my account this month. I called up Westpac today to ask what had happened to the remaining 50k points. The phone operator asked if I had signed up to the "Point Hacks" promotion, which I said yes (Keith I note your comment that this is not exclusive), and he said...
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    The Explorer Credit Card (New AMEX Card!)

    Thanks for all the great advice in this thread. I'm a little bit concerned about the 'unlinking' process now. I had Platinum Edge and applied for Explorer. My account online shows 0 points for Explorer and when I go into the Membership Rewards section I can switch between 'Ascent' and...
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    Left Bose QuiteComfort 35 headphones on a Virgin Australia Brisbane to Sydney flight

    Had a really disappointing customer service experience on a recent flight from Brisbane to Sydney and to top it all off I left my Bose QuietComfort 35 headphones onboard. I followed up with Virgin Australia and nothing has been handed in except for a pair in Perth but it was on an Embraer E190...
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    The Explorer Credit Card (New AMEX Card!)

    Can someone send me a referral link for the American Express Explorer Card?
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    New VA Fare Structure

    I booked Brisbane to Sydney yesterday and it was $89 for Saver fare. Now it's $99 for Getaway with half of the benefits for the exact same dates. Earn rate for SC is now $20 per credit.
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    Program Update: Virgin Australia’s Fares For You

    I think he is saying that the 'Business Saver' fares are only available if you book well in advance (i.e. try some dates in November 2016).
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    New VA Fare Structure

    On Brisbane to Sydney the Getaway fare is $99 and the Elevate is $179. That's ridiculous.
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    No meal service trans-tasman, inquiry to VA about why is bizzare

    I have also experienced the VA customer service robotic response. It definitely causes further frustration when you can tell they didn't read or understand the content of the message and are just replying with generic templates that offer zero help.
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    Is International Virgin Reward availability now worse that QANTAS?

    Re: Velocity internat J redemptions now totally scarce! That's interesting. I filled out the 'Website Feedback' contact form on 21 July describing the problem: Their response showed that they didn't really understand the problem:
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    Is International Virgin Reward availability now worse that QANTAS?

    Re: Velocity internat J redemptions now totally scarce! I am referring to the problem that Scarbs79 has come across whilst on the phone to VA. The website does not appear to be showing availability properly.
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    Is International Virgin Reward availability now worse that QANTAS?

    Re: Velocity internat J redemptions now totally scarce! I have just come across this problem too. I've been searching all morning on VA for J availability with EY to Europe and there is literally nothing. It's disappointing that Virgin are aware of this problem and haven't communicated it to...
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    Book the Cook for Velocity redemption flights on Singapore Airlines

    Hello I've booked a J fare on Singapore Airlines using Velocity Points on the Virgin Australia booking system. The auto-generated email gave me both a VA and SQ PNR. I've used the SQ PNR on the Singapore Airlines app to successfully select my seat, however, attempting to use the SQ PNR on the...
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    Jetstar Platinum MasterCard 40k points $69 first year annual fee

    Just to update, I called back at 5 pm on 30 May and the card had been approved. :) This is the first time I've had a MasterCard/Visa that earns 1 point per dollar so I look forward to using it everywhere that doesn't accept Amex.
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    Jetstar Platinum MasterCard 40k points $69 first year annual fee

    Oh thanks, that's good to hear. The agent said she would expedite the approval but still couldn't say how long it would take.
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    Jetstar Platinum MasterCard 40k points $69 first year annual fee

    I applied for the Jetstar Platinum card on 27 May 2016. I based this decision on the following wording on the Qantas website: To me, this reads that you simply must apply before 31 May and get the application approved (at some point). After calling Macquarie Bank twice, they have said the...
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    Qantas Business Class meals & menus

    It's a shame to see flights where the only Business meal offered is fish/seafood. I've had similar experience with Virgin and as you've mentioned it's dissatisfying to only end up with salad.
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    Air New Zealand MEL-LAX reward seats

    Hello How can I search for Air NZ long haul award availability? On the Velocity website it says to call Virgin to book reward seats but I'm not sure how to check what flights are available. Thanks
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    Velocity Gold Lounge Access - Abu Dhabi Etihad

    I can confirm that VA Gold members can only access the Al Reem lounge. The Virgin website has now been updated to reflect this.
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