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TR21 was cancelled today due to TR20 having to divert to MEL due to weather, my mother was supposed to be on that flight and she said Scoot isn't offering any assistance to passengers even though it's nearly midnight when they cancelled the flight. I know this is one of those "you get what you...

I recently paid for seat selection (was a Amex travel booking so not eligible for free seat selection), but even after a few days and I couldn't generate the seat payment receipt and this error appears on the flight booking: A payment is in progress Payment for a Seat Selection request has...

There are quite a few Marriott hotels in Melbourne nowadays, especially with the opening of the W and Le Meridian hotel. Has anyone stayed in them and can comment which hotel they prefer? I've got Titanium status so a lounge is a plus also.

I am currently in Europe and looking to buy a travel insurance to cover travel to Egypt and the USA, I see that some travel insurance requires you to buy the insurance while you are in Australia, are there any travel insurance that doesn't have this requirement? Our permanent home is in...

I can't find the fare rules on the ticket, is there an easy way to locate the fare rules without having to call in? I am looking to cancel a QF codeshare on EK metal for MEL-DXB-LHR flight and it is booked into the S fare class and want to see how much damage it will be.

I am looking to fly JQ16 (KIX-CNS-MEL) next month, given the CNS-MEL leg will depart from the international terminal, would JQ allow people to carry duty-free alcohol onboard at KIX or would they deny it on the basis that CNS isn't my final destination and hence I can only pick up duty-free...

I tried to book a KIX-MEL reward flight on the QF website and it gives me the following error message, is it a known problem that Qantas website couldn't take JPY payments? We have difficulty with the credit card details provided. Please check the credit card information and try again. (4613 -...

I am looking at booking BKK-MEL flights using QF points, and my jaw dropped when I saw the surcharge: Anyone know what's going on? 22k THB is nearly $900 AUD per person in surcharge alone! It only happens for ex-BKK flights. If I price a MEL-BKK return the surcharge is a lot more reasonable.

I noticed my QF152 flight is no longer for sale on the QF website, and upon further investigation it seems like you can't even book a AKL-MEL flight at all on certain dates of May, even with connections. Is it likely that those flights will be cancelled shortly? And what options will they offer...

I made a booking using QF points for a QF international award flight, is it possible to use my QR Platinum status to enter the QF F lounge at SYD while keeping the QF FF number on the booking to earn SC?

I booked a J award ticket from MEL-DRW-LHR in early November. Given Qantas announced they will push back this flight to late November, when can I expect them to rebook me on the SYD service? Will they always put me on the flight closest to my original departure date? I really need to be in LHR...

I just saw QF loaded a flight (QF109) from DRW to LHR on 8th of August, interestingly I can only book it on Expedia as MEL-DRW-LHR but it doesn't appear on the QF website, is that a genuine flight? I can see it on flightradar and would love to fly directly to London from Melbourne without an...

I booked a MEL-SIN-LHR J flight using KF points and I am a VA Platinum member. I want to use the extra 20kg baggage allowance for being a VA Platinum member but the SQ website will only allow me to use the Krisflyer FF number on the booking, is there a way that I can amend the FF number from...

My MEL-ZQN flight for next Saturday is cancelled and Qantas want to route me via SYD with a 1 hour transit time, but I don't want to transit in SYD given the bubble is currently suspended for SYD and I am not sure 1 hour is enough in today's covid environment, what other option do I have?

I have signed up for the QF status challenge and I also have QR Platinum status, is there a way I can use the free seat selection with my QR status but credit the flight to QF for the status challenge? I added the QF FF number on the booking and not surprisingly the system doesn't recognise that...

I am trying to put a SYD-MEL flight into credit due to the border restrictions and lockdown in MEL but I can't get hold of Amex travel, when I call Amex travel I stay on hold until the call got disconnected. Given the flight is in the next few days, is it possible to wait until the ticket is...

I need to book a J MEL-LHR flight in July/August using SQ or Alaska points, did anyone have experience as to how airlines will accommodate passengers booked using points when there's flight cancellation? Will they book you on revenue seats in a replacement flight or will they cancel your ticket...

Not sure whether it is targeted, I just received an email to get up to 10000 flybuy points for buying the pet insurance provided I hold it for more than the cooling off period and I can buy multiple policies, anyone thinking about signing up for this promo? * Flybuys points (Offer) is only...

Just got an email saying that No1 lounge is no longer part of the priority pass network, I wonder whether that's only the first of many to come. Do you think we will see priority pass remain in its current format post-covid?

I got $800 worth of Amex Travel credit that will expire in December. Given there's virtually no chance of me being allowed to travel outside Melbourne before the end of this year, do anyone know what options are Amex offering to people? I hear you can request extension to the travel credit, but...