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This happened to me in January: - Anniversary month is December - Three days into January, Points Club disappeared and I was showing as Gold - Took 2 weeks for Platinum to be reinstated - Took 4 weeks for PC to be reinstated, all after multiple calls, PC reinstatement was something another...

Those line items have now disappeared from my account. However, this morning I got a "Congratulations, you are now a Lifetime Silver member" email, something I qualified for over a decade ago!

I am only Points Club, but I took some reward flights during the period PC was "revoked". I was assured I would get the SC retrospectively once it was reinstated. I resisted calling once PC had been reinstated for me, and the SC came through a few days later.

You are probably best to call. My anniversary month is December. A few days into January, my Points Club disappeared as well as my Platinum status (reverted to LTG). It took two weeks of calls to get Platinum reinstated, and over a month before Points Club was reinstated. In both cases, the...

No, my status credits expired on the last day in December. No additional vouchers in Points Club either. Will keep an eye out if anything gets added to the entries.

December, would that have anything to do with it?

Has anyone had this before? Today I received four separate entries in my QFF account called "Loyalty Bonus Offer". Activity date on all four is 24 Nov 2023, with 0 frequent flyer points and 0 status credits attached. No other description or notification. Huh?

I had a booking which started 25 December last year, and this morning, 25 March, the points dropped. I'd forgotten about the stay to even think of chasing it. Interestingly, they didn't count to this year's Points Club total.

Some could look it as a way of keeping your QFF balance active each time you head to the airport to fly on another airline...

I second this. I've had major pains with Expedia tickets booked on Star (Turkish / Lufthansa) and Oneworld (Qantas / LATAM when they were still in OW). I now avoid online travel agents, I don't trust their fares. If i'm booking with a travel agent, I'll book with a Flight Centre or a corporate...

Is this in economy?

In Delta's case it sure was, compounded by the equivalent of rollover status credits - every MQM (status credit) above the tier you qualified for rolled over to your starting balance next year. There were reports of people on Delta's top tier (Diamond) who had accumulated so many rollover MQMs...

Quite a few *A do but only flights on their metal are eligible (AC, AV, CA, MS, NH, UA) or you need many consecutive years at their top level (LH, SA, SK). Asiana (OZ) was always the most achievable but as their merger with KE is likely to be consumated, this will likely fall away and KE in...

It looks like these are the same travel insurance policy terms which apply to the other HSBC cards with travel insurance (Premier, Platinum and Platinum Qantas) which have lower or no annual fee?

Perhaps ironic that one of the definitions of "nab" is "to take something suddenly"...

A big missing mention is the 2003 announcement that Swiss was joining oneworld. https://archive.md/20120908074428/http://www.oneworld.com/ow/news/details?objectID=1282 According to Wikipedia, that did not occur because: "After almost a year of disputes, Swiss was finally accepted into the...

Personally, I struggle with safety videos padded out by destination marketing / employee vanity shots / 'celebrity' placements / marketing gimmicks. My eyes roll on the first viewing and by the 20th time I'm actively trying to focus my attention on a book / podcast / show. The JAL A350 video...

Is it not possible to switch once you have made a selection?

Related to this, my pet peeve particularly from the Brisbane lounge - the music constantly played through the speakers in every part of the lounge, so loudly that you can still hear it through earphones when you are on a call or playing something else. Nowhere is the entire Qantas Club or...

Something is definitely screwy within the QFF systems. As well as deleting my Platinum and Points Club status three days into my new membership year (which I've raised in a separate thread), I logged into the app yesterday (8 January) and it was telling me that I still had my 2023 balance of...