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I had the same issue, generic error. I played the call Qantas call center game and when I finally managed to get through to the Australian call center it was booked and ticketed. C.

Yes the operating airline is British Airways so hopefully all good. CX availability was not showing up for me anyway and I would have been more than hesitant to book it. C.

Thanks for the advice, I called up the 1300 number (found in another thread) and got an Australian agent (within 5 seconds !!). They looked into the ticket and fixed it to the correct points etc and I now have an email with e-ticket. The agent was shocked how badly the South African team had...

British Airways is the airline, and no I did not receive an email (despite being promised by the supervisor I would).

Can I ask for some advice please. Fri 28th I took nearly 4 hours to try and book a reward flight through the contact center (the website error'd when trying). I experienced a less than helpful agent and eventually after multiple mistakes got transferred to a supervisor. The booking was on a...

Totally agree 'Revenge', as Velocity offers for me right now are heading straight into the bin I am struggling to see why collecting Flybuy's is worth chasing at the moment. Easy one-off offers maybe, but multi week I am not even bothering with.

Hard pass on this, I have no trust in Velocity based on recent experiences. C.

I have to say that I was impressed by the AirBnb process, only slightly let down by the method of finding the right link to click. Once our Singapore reservation fell within the dates a refund was confirmed within 12 hours and then back into my account another 3 days later. Will definitely be...

It gets worse, I now have an email from Virgin stating they will not be refunding points or taxes paid for 2 cancelled reward bookings. I have responded with links to both their own website stating they will and the Deloitte order in the court stating that this does not apply to reward bookings...

Cancelled a couple of reward bookings today and was informed even refunds for reward booking are on hold at this time (quoting administration etc). The agent even got information from the support team confirming this. I have asked for it in writing so I can cc chargeback but I get the feeling...

Just received the same offer on my wife's Plat Edge card/account (but not on my account). Not sure I can even guess why she was targeted with this as she has always spent more then $1k / month over the last year. C.

Bought a lot more than 10 so far at my local W, all of them got 1000 each. Helps to get to know the staff, some stores get funny when you buy in bulk. C.

I received my second swap via SMS this morning and added it into the A1 app relatively easily via the link and activation code. I then used it online to pay a bill (Telstra) so for me it is working. Debating whether the risk to keep buying and converting is worth it, the gap in time between...

Wish I had read this thread before messing about with the app etc, cos I got it to work (somehow) but I don't remember the exact steps. I managed to exchange a $50 gift card to a mastercard and spend it online with Telstra. I now have another in the process of being swapped, I want to see how...

Adding to the above, I read through the terms twice and just skipped the whole thing because I just don't have trust in Organizations that contrive such complicated schemes. My "spidey-sense" went off straight away that this was not going to end well and I would end up having to complain to...

I tried transferring from MRS cxthomps MR account to my SQ account just over 2 weeks ago. Within 2 days I got an email from SQ saying my account was locked and under audit. I rang them and they confirmed it was because the whole name (not just surname) did not match. They reversed the transfer...

You might just check whether your offer is in one shop or many, all of mine are in as many shops as you like. This way you only need another $8.

Card 1 - $120 x 4 weeks for 11,000 Card 2 - $140 x 4 weeks for 13,000 Card 3 - $120 x 4 weeks for 11,000 Card 4 - $155 x 4 weeks for 13,000 Cards 5 + nothing After our normal weekly shop yesterday we have spent cards 1 and 2, and are half way through card 3 spend with another week to go. Might...

Top 1% on 1 account with 191,378 points, 122,817 on another but no indication of where it scored. Not a bad year for points.

Family has received - $150 spend x 2 weeks for 4000 points - also a one off spend $150 for 2500 (Sat to Tues) $270 spend x 2 weeks for 8000 points