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    Singapore KrisFlyer status match

    I recently got matched from Qantas Platinum to KrisFlyer Gold but it was a bit of an ordeal. I had a future flight booked from SGN-SIN in Economy and was able to show some international travel on my account statement, so after a bit of to-ing and fro-ing they did match me - I had to fill in the...
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    Best option for SQ Status Match?

    My wife and I are both QF Platinum (I'm also VA Platinum) and we have an upcoming trip that includes an SQ flight from SGN to SIN. Anyone know what the best chance is of getting a status match to Star Alliance? We'll be travelling with 4 kids so lounge access would be very helpful! I've done a...
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    Flights changed - recourse?

    Thought I'd give it another try this afternoon - South Africa again but yes, no problem, we can get you on an SQ flight SGN-SIN the next day and then QF SIN-MEL! Done and ticketed. Appreciate all the advice, thanks.
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    Flights changed - recourse?

    Hi all, as an update to this I've spent 1.5hrs on the phone with someone in (I think) South Africa, who has been insistent that it's Jetstar's fault and so they can't rebook me on other flights (eg SQ, which is an option on the QF website) without an additional fee. I've politely explained that...
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    Flights changed - recourse?

    Great stuff, thanks all for the suggestions. Will update on the outcome!
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    Flights changed - recourse?

    JQ64 SGN-MEL Originally booked for 27/5/23, now changed to 26/5/23
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    Flights changed - recourse?

    Flights were booked separately, with cash, JQ flight number. Cheers!
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    Flights changed - recourse?

    We booked a family trip to Vietnam for May next year - Jetstar :eek: but booked through the Qantas site. We paid separately for seat selection through the Jetstar site. Yesterday we got an email to say that our return flight had been changed to the previous day. This is annoying for several...
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    Free ALL Gold Status for QF Silver or above - also Points Club Plus

    Apologies if this has been covered elsewhere (I did search but couldn't see it!) - I received the email offering upgrade to ALL Gold back in August and accepted - got the confirmation email but no upgrade to the ALL status yet. Anyone know what the timeframe is for this to kick in?
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    'Special' contact number for Platinum FF?

    Recently got WP, I see on the Qantas site there is apparently a special contact number on the rear of my new FF card. Only trouble is, I haven't received that card yet. Anyone know what it is?
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    Flying Jetstar to SGN on QF5571

    We are using up flight credits otherwise would book with Jetstar directly.
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    Flying Jetstar to SGN on QF5571

    We're looking at a family trip to Vietnam and the options on the QF site seem to be: - Book with Jetstar - Book with Qantas on the same flight but with a QF number As far as I can tell the only difference is that we will earn points and SC, but not too bothered about that. Does anyone know if...
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    Qantas apologises to frequent flyers with status extensions, lounge passes, points & more reward seats

    Although now reread the email it doesn't mention status extension at all....... However I've earned WP this year so assume it wouldn't make a difference to me anyway.
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    Question on earning points w/ Platinum status

    Ah fair enough - thanks.
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    Question on earning points w/ Platinum status

    I recently ticked over to Platinum for the first time - one of the stated benefits is 100% more points on 'eligible' QF flights. However I appear to be earning at the same rate as when I was Gold, eg I flew a Flexible Economy fare MEL-SYD in May and earned 1,200 points - I just flew the exact...
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    Using multiple Travel Passes + Flight Credits?

    By way of update I've now tried calling again several times and been told different info each time - variously, that I can only use 1 TP + 1 FC on a booking, that I can't use TPs and FCs on the same booking, and that I can't use my FCs to pay for a flight in someone else's name...... Also been...
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