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Pre-COVID we always booked the cheapest price (non-refundable), with travel insurance as a safety net. Currently, we only book fully flexible. We recently had to cancel a trip to Darwin/Broome. According to the fine print, we should have lost quite a few thousand (between the rental car...

Put in an application for the BankSA card. So far, it has been very painful. The staff don't know even basics (did not understand dividends/shares - I had to spell the terms to them). They were also confused by salary sacrifice, non-profit organisation benefits, etc. I have had to call them...

Pushka - Did you have any problems with the new EU rules (giving credit rather than refunds) - with your travel insurance? We are in the same situation with a Greek ferry company. We have insurance with RACV, and I have been lodged portions of the travel insurance claim in sections (as the...

I just started cancelling our July 2020 trip. I just cancelled one leg, which explained that we would get a refund of taxes and points. It cost $225 US for a service fee to cancel though (which wasn't clear until it was done). I will claim costs on travel insurance. Another leg of the journey...

Who is your insurance company? Yes - the situation is very tough, since you booked based on your availability for certain dates. Was it a domestic or international LE package?

It was RACV - Total Travel Care. I read a CHOICE magazine article that recommended them. Of course, pandemics are now in their new policies.

We have a LE booking for July to Greece. After reading this thread - I'm going to claim on our travel insurance (which luckily included pandemic coverage - and was purchased in June 2019).

I have booked business class flights (X4) to Europe in July 2020 - and I am now looking for flights home (during school holidays and the European summer). I have booked 4 waitlisted options back to Australia, but I am wondering whether that is enough? I have only found 1 option that isn't...

I received a letter in the mail with the double point offer, which coincided with the interest rate increasing (at the same time that interest rates are reducing). I think the double points lasted for a month, but I will need to find the letter to confirm.

What about health insurance payments - could this be considered a semi-government transaction???? Am I safe making a $1500 payment (to health insurance) to count towards the minimum spend?

They didn’t give us any information about the change. No - stand alone ticket. Not late - arrived hours early, and was in the queue as soon as it opened.

Sorry don’t have the exact details on me - but from looking at my diary it was Friday 29th June on a 10:55am flight. It appeared to be leaving (we were in the Brussels airline queue to checkin). We got to the counter and were told that our tickets had been ‘cancelled’, and to see customer service.

Yes, all contact details were correct. I received emails a week prior asking me to bid for upgrades (4 people and you had to bid for each section - Manchester to Brussels, and separately for Brussels to Stockholm). I had also logged in to my booking to check the luggage allowance, so there were...

We booked directly with Brussels airlines.

Yes, a little vent in frustration. Arrived at the Manchester airport this morning after flights from Melbourne - to discover at checkin that the Brussels airlines flights we had booked 9 months ago, had been changed with no warning (no email) to later times on Lithuania airlines. The time change...

Just wondering if anyone else got the email yesterday with the 75% flash sale? You buy points and get a 75% bonus. Applies from 16 April till 22 April. Looks like a 70,000 point (the max) purchase is $280 (probably US$) and only transfers to 5000 ff points (aadvantage or krisflyer are options)...

Hi Everyone, I’m planning a trip to Western Canada in July 19 - and am starting to think about the best solution to getting 4 people to LA/Vancouver/Alaska. I normally target KrisFlyer but can see that the high redemption rates make this strategy less appealing for North America. I’m happy to...

We got a version of this offer - 200 bonus points for buying any type of fuel (no minimum) till Sept 3. When I initially read the offer, I thought it was a once off - but after reading the fine print, I think it is unlimited. I rarely use this Velocity card (usually use mine) . Hubby will be...

Thanks for the info (I wasn't aware that there are fares that don't earn points). Assuming that the school booked the fares normally (it is only a small group of 12 plus 2 adults) - would I be best to put down her Krisflyer number or her Velocity number? She currently has 500 krisflyer...

Hi, my daughter is on a school trip to Japan next month. I want to ensure that we get the points from the trip. The Melb-Tokyo trip is on Singapore Airlines, there is also a domestic leg on Virgin (then the same coming back). All in economy. I have a couple of questions, that I though...