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    Points refused for last minute carrier change

    On my actual ticket it was a Qatar flight number, but the person next to me could have had a Virgin flight number, or I could have bought my seat as a VA flight?
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    Points refused for last minute carrier change

    thanks for the explanation. When i said above it was a QATAR flight operated by Qatar, that was to clarify that it was not Finnair metal at the time of purchase. Are you also saying that even though it was bought as a Qatar Ticket, and at the time of purchase the same flight WAS a codeshare...
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    Points refused for last minute carrier change

    Hello team. I can happily report that I have now been granted status and points for this sector. However, it has not been recognised as a valid sector flown for the purposes of maintaining status ie. 8 sectors/year for platinum. Am I right in thinking that on the principal of Original Routing...
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    Points refused for last minute carrier change

    ok I have written another email to Velocity and used the term "original routing credit" liberally. I'll post when I hear back. thanks for the collective wisdom. D
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    Points refused for last minute carrier change

    I don't dispute any of this. I guess the point of my query is that this happened after I purchased the tickets. Months after. At the time of purchase it was a Qatar flight operated by Qatar. Seems unfair that the goods/service change after the contract of sale is completed. My purchase was...
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    Points refused for last minute carrier change

    I have this document from QATAR, as I have lost the actual physical boarding passes. It was a QR flight numbered flight that also had a Finnair flight. number. I will get in touch with Virgin. thanks Daniel
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    Points refused for last minute carrier change

    Thankyou. So do you think that I should be pursuing this with QATAR directly rather than with Virgin? Daniel
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    Points refused for last minute carrier change

    Hello My family flew QATAR Melbourne-->Europe-->Melbourne over the summer break. Virgin is refusing to give anyone points/status for the DOHA-->CPH leg, because QATAR swapped in a FINNAIR plane at the last minute for their own operational reasons (I assume World Cup commitments with their own...
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    Lounge Access Help Desk

    thanks everyone for your replies. I will try and get us all into the platinum lounge using these suggestions.. D
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    Lounge Access Help Desk

    No guest access I think. Don't think 2nd adult has membership. Willing to pay if I have to. Can split family if required, but preferable not to. thanks D
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    Lounge Access Help Desk

    Hi I am trying to strategise a way to get all of my family (2 adults, 13,11,8) into a lounge for our layover in DOHA. I have Velocity Platinum status, a Velocity Amex Platinum card + Secondary cardholder, priority pass and we are flying economy on QATAR. As I read it here International lounge...
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    Platinum Reward Seat Guarantee

    About 1000000
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    Platinum Reward Seat Guarantee

    Thankyou for your prompt help. My planned flight is MEL--CPH mid December Then FRA--MEL around 15/1/23 I would be happy to spend velocity points economically on rewards seats for either or both legs, but we are a family of 5, and really need to travel together. Getting 5 reward seats is tough...
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    Platinum Reward Seat Guarantee

    Hello I was trying to organise a one way flight Europe --> MEL using this benefit of Platinum Velocity Membership. I am being told that because Virgin is not currently flying to Europe,I cannot use it for flights to from Europe. In fact Virgin is not even flying to Singapore now, so that is...
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    Virgin High Flyer Visa Eligible Transactions?

    Hi Can someone help with clarifying the very vague description of what are eligible transactions to earn points on the virgin high flyer credit card. The T&C's state: So utilities such as water and electricity companies which are not government related or semi government, they are private...
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