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    QFF Reward ticket downgrade - an ongoing refund saga

    Only domestic. The rest of the journey was undertaken in J on ANA and paid for with dollary-doos.
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    QFF Reward ticket downgrade - an ongoing refund saga

    Your approach has merit. That said, I intend to leverage the McAwfulness to extract recompense for my time, emotional suffering, enduring terrible grammar from the various respondents and stubborn principals.
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    QFF Reward ticket downgrade - an ongoing refund saga

    Thank you, fellow human! I shall add this adjunct to this terrible tale! 1697782700 It's worryingly helpful. Thank you for making the point. This really isn't that hard - transactions aren't difficult to grok.
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    QFF Reward ticket downgrade - an ongoing refund saga

    This story begins back in April, when I used a smattering of my QFF points balance to book a SYD-MEL flight for my mother in J to complete the return leg of her visit to the US. To her horror, the particular flight underwent an equipment change (A330 to B737), obliterating the number (and...
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    Airlines blaming each other [QF fails to inform EK of cancelled booking]

    Err....no. You're talking about violating a law, driving dangerously as stated by various bodies and then blaming someone because they assumed safety was absolute. Jaywalking is an example of not observing marked and indicated crossings, however drivers are expected to be aware of pedestrians at...
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    Airlines blaming each other [QF fails to inform EK of cancelled booking]

    Sefty, you're quoting Qantas stating that the cancellation was final. I'll be the first to admit that I will eviscerate an airline after they have failed to do was was agreed. And the facts of the matter are quite simple - a passenger presented a specific itinerary to an airline staffer and...
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    Airlines blaming each other [QF fails to inform EK of cancelled booking]

    Serfty - you're not engaging in discourse here. You're making statements without justification and that detracts from the conversation. I'm happy to be proven wrong, but you've offered no basis for correctness of your position. How exactly are you justifying someone failing to do their job as...
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    Airlines blaming each other [QF fails to inform EK of cancelled booking]

    How is that even remotely relevant? QF made a mistake, therefore EK should be completely forgiven for making a mistake? This is an example of extremely juvenile thinking that should not be remotely entertained - it's the direct equivalent of justifying beating up your sister because she stated...
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    Airlines blaming each other [QF fails to inform EK of cancelled booking]

    Serfty, you're completely wrong here. There is precisely no justification for someone being given specific information to act upon and then acting differently. Your position would see any organisation dealing with ambiguity held blameless because the instructions they were given by a customer...
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    VA-marketed AC legs - sector earn + no lounge access

    Thanks babysun! You've provided a very valuable datapoint. Vancouver isn't listed there, but codeshare services do exist between LAX and YVR. We'll see what happens, and I sincerely hope that Virgin don't invite another chargeback for their idiocy.
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    Airlines blaming each other [QF fails to inform EK of cancelled booking]

    In a first, I have to disagree with you here serfty. Specific details were provided to the EK staffer and they obviously didn't handle those details appropriately. Regarding getting the appropriate care from the various parties involved, NZ needs to act here as do QF. Those are the companies...
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    VA-marketed AC legs - sector earn + no lounge access

    Thanks Serfty! Your wisdom is always greatly appreciated. I'll report back either way.
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    VA-marketed AC legs - sector earn + no lounge access

    Hi all, Today I booked YVR-MEL return in J with VA. After the <news from Mr Schuster>, I thought I'd investigate flying out of YVR instead of SEA if the price was better. Lo-and-behold, it was. So I did! Alas, things started going wrong at this point: No one in the Social Media or GCC teams...
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    Split crediting of status credits and points

    I think that's the one! Thanks!
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    Split crediting of status credits and points

    Hi all, I remember reading something regarding this subject on this forum about 4 years ago but my search-fu is failing me terribly at present. A member of this most excellent forum was talking about Air New Zealand offering the ability to credit status earn to one loyalty program and...
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    VA-AC relationship

    No - the two airlines will still operate separately until 2019 last I checked. I did have a LAX-SEA leg booked on a VX-operated VA codeshare service for 1/Mar/2018. There's another thread I've posted in going through the ridiculousness of it all.
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    VA-AC relationship

    This codesharing without Status Credit earn is ridiculous. There are now two airlines that VA has codeshare agreements with that do not allow for Status Credit earn (the other being VX).
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    VA codeshare on VX in 2018

    I really don't grasp the massive gulf in capability displayed when speaking to Virgin as a Platinum vs speaking to Velocity as a Platinum, but here's the rundown: The Velocity call centre called me, but unfortunately Ralph Wiggum had been brought in for work experience that day and told me the...
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    VA codeshare on VX in 2018

    The language used in the reply I received indicates that the partnership ends on December 31, 2017. This is the basis of no earning being possible.
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