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I flew Hawaiian Airlines SYD-HNL in economy "Extra Comfort". Seat was 18 inches wide and pitch was 36 inches and was about 20% more expensive than basic conomy. Service was economy not premium economy. A good seat for a 10 hour flight. Extra Comfort is a step up from economy and a step down...

Hi All Please don’t shoot the messenger here, nothing to do being quiet and shouting out a secret– below is the way it is from GE Money – issuer of 28 Degrees. These are extracts from the letter from GE Money replying to my questions about a positive balance credit card cancellation –...

Hi Serfty Thanks for your reply - I have appreciated your work on this forum. I spoke all the way up the customer relations chain (at least 3 different levels in the hierachy) to the extent that if I wanted to take the matter further I was invited to contact the Financial Ombudsman. They...

Re: Foreign currency question 28 Degrees Mastercard- a warning I recently booked a holiday to Europe and pre-booked lots of accommodation to be paid when I arrived at each hotel. I loaded my 28 degrees Mastercard with a sufficient balance to pay when I arrived at each hotel and I informed...

Hi RR Thank you very much for your considered and sensible replies. I am having major difficulties booking, with my Velocity points, flights on your international partners (Emirates and Malaysian). It is a real pain to have to ring up and ask how many points for this or that international...