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    Poor customer care

    I flew VA domestically toward the end of November. Sitting in an aisle seat in Y and the FA managed to knock a full cup of black coffee that she had just served into my lap. A fairly unpleasant episode but after throwing all the cold water we could find on to the affected area no significant...
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    Website issue - or hand baggage only fares coming?

    I have a trip to Hamilton Island coming up in November. Just received an e-mail telling me that the outbound leg has changed. On investigating through MMB I find that we are now on a 717 rather than a Dash8. However the baggage section is showing no entitlement for either Mrs PK or I on the...
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    BNE - Collect INT, drop off DOM - possible?

    Sorry if previously answered but a searh did not turn anything up. Will be arriving in BNE from DXB and need a car for 4 days before heading off to HTI. Are thre any issues with collecting from the INT terminal and dropping off in the DOM terminal (will be looking to rent from one of the...
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    An introduction

    As it says on both the forum and thread title! Long time lurker - sneaking across from FT where I have the same name. Live in the UK, son near Noosa. NZ resident for some years in the 90s and try to use the black passport to get back to Aus / NZ as often as work allows. used to be NZ G when...
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