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Thanks everyone! Really helpful info. I reckon we just pay for Premium Economy and roll the dice - if it doesn't go through, no big deal, she'll at least get some sleep.

Hi all, Apologies for the stupid question, I couldn't find a guide or post which seemed to answer this question but if you can point me in the right direction, I'd appreciate it! My wife is travelling from CBR to IAD in August and we'd like to upgrade to business class flights with QF if we...

Need a couple of 1.5 guests (my wife and my son, who shouldn't count towards your limit). All domestic. 10 Oct QF1478 CBR 1315 QF Lounge 10 Oct QF1574 SYD 1635 QF Lounge 17 Oct QF863 OOL 1250 QF Lounge 17 Oct QF1489 SYD 1755 QF Lounge Thanks!

Hi all, I'm travelling the follow route in the next couple of days - CBR-ADL QF Business ADL-DXB EK Business class DXB-IEV flydubai Business class I've got about 4.5 hours in DXB, and I was hoping to go take a shower and relax a bit. I am a Qantas WP too. Would I be allowed access to any of...

It's time to go, Alan Joyce.

Having read that article, it certainly will adjust my flight booking habits.

It has to be a partial sell-off of the QFF programme.

It's not like he slapped my wife or swore at her! Though if he'd slapped her, you'd probably have seen my name in the papers by now. ;)

I must say that that was the gist of the Qantas customer service person who rang me yesterday. I said that I understood if the poor CSM was having a bad day, and that we were just the last straw for him, but she (Qantas CS) said that it was no excuse. I sincerely hope that he's not in any real...

What on Earth are you on about? Share what information? Likewise champ.

Lifetime CL membership. ;)

Fair enough. I redacted the name calling. He's still wrong.

Point 5 is not him disagreeing with me. He, through a lack of reading or comprehension, has suggested that I'd leave my two children unattended on an aircraft. Pull your head in, chuckles.

Absolutely. If he'd said to sit down, I'd have told my wife that we'd sort it all out when we landed in CBR - I would have spoken with the QF service desk there and asked them to call the J lounge in Melbourne. No problem at all. Heck, I'm one of the few regular(ish) flyers that still watch the...

I did so. Just got off the phone with Qantas CC and the matter simply could not have been resolved better. I'm back to loving QF again. :D

You want a medal? Again I ask, what SHOULD I have done? I agree that me running to the lounge held up the plane by 5 minutes (and no more). I agree that it was my wife's fault for leaving her phone there, but accidents happen and it's not a huge one. I don't, however, accept that it's my FAULT...

For sure. I don't mean that as some snobby DYKWIA person! I really meant that they'd do that to avoid holding up the flight, and I'd pay for the Express Post bag back to Canberra or something like that.

Rant away. 3) That is specifically what happened. The guy at the door of the aircraft told me to speak to the 'ground crew', and I went to them, and they told me to 'run to the lounge' (VERBATIM). 5) <redacted by OP> Of course not. My wife lost HER phone, she was in 3A (as I had swapped my seat...

The story from the CSM? I don't know what I have to gain from telling mistruths on AFF.

And let me be clear, I didn't ask to hold up the plane. I actually thought that they would just call the lounge and either have the phone mailed to us, or that they would send someone from the lounge to meet me halfway. Instead, the ground crew told me to run to the lounge, so I did as directed...