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With VA now expanding its international flight offerings, surely the time has come to reinstate some sort of lounge access in the international terminals at MEL/SYD/BNE. It's bizarre that status pax are eligible for a lounge on a $100 flight to Hobart but nothing at all heading to NZ or Bali...

Long story short, flying tomorrow, booked several months ago, was an A330 downgraded to 737 a little while back. Checked in this morning, boarding passes issued, happily in J. Wife just received a call from QF stating they were punting her to a (many hours) later flight because the one we’re on...

I'm looking at booking the VA/VS MEL-HKG-LHR flight, curious if anyone knows whether I'll be able to pick seats on the VS segment ahead of time. Will be in Y so keen to avoid the middle seat if possible! Cheers.

Interested to hear whether VA are still relegated to the remote stands/bus gates for arrivals into LAX. I have a tight-ish connection (2 hr 45 min) coming up from VA7 to an AA flight. Typically this should be enough time but I'd like to figure out if I should move it or identify an alternate...

Can't find this mentioned anywhere else, Velocity website has been updated and VA Gold/Plat/J pax will have access to the Etihad lounge in MEL for LAX flights.

I have an upcoming long layover at Changi airport (arrive 6am, depart 3pm), so looking to book a room in one of the transit hotels during this time. Terminal doesn't really matter as I'll arrive in T3 and depart from T2, even the T1 hotel wouldn't be terribly inconvenient. Cost seems about the...

I'm looking to fly MEL-SIN-DXB, best option appears to be using a redemption for the MEL-SIN legs, and paying for SIN-DXB. All flights ticketed through SQ and on SQ metal. Will I be able to check baggage through to DXB in MEL, and vice versa on the return? There is enough time between the...

I'm having some difficulty getting points and status credited from a few EY codeshare flights I took earlier in June. They are VA ticketed, and my Velocity number is definitely attached to the booking. I've been awarded the correct points and status for the VA-operated segments, but nothing from...

Travelled FRA-AUH-SYD on the weekend, somewhere along the way my bag was lost and didn't arrive in SYD. Loss has been reported but no contact from the airport or Etihad since. Anyone on the forum know how long I might be waiting to be reunited with my gear, or what to expect from Etihad's lost...

Traveling to AUH in a couple of weeks, wondering if Velocity Gold members traveling in Y have access to premium check-in at AUH T3? Looks like it's a separate airport entry, and would prefer to find out if I can head there ahead of time rather than be turned away!

I am booking a trip to Shanghai later this year, would like to travel in the new Y+ seats SIN-PVG, however the mixed class booking option no longer shows up when I search for flights. Y+ is definitely available on the SIN-PVG legs, so what would be the best way of completing this booking - do...

I have an upcoming SYD-AUH-FRA trip with Etihad, first time flying with them, Y all the way except SYD-AUH in J. Based on some stories I've read here partner benefits don't always line up with what's written on the Velocity website. I'm interested to hear others' experiences with receiving...

I've been trying to call Etihad to choose my seats on a VA codeshare booking, every time I get through to their call centre it seems to drop out, or I can hear background noise but no agent. Has anyone else had this issue? Do I need to try calling from a landline instead of a mobile?

Has any had success getting their airberlin ticket reference on a Velocity reward booking? Last week I booked one of these, decent value compared to the ticket price (12,500 points for a $450 ticket). When I made the booking the Velocity call centre rep gave me a VA reference and told me to...

Hey folks, about to book MEL-SIN on SQ. For the same flights, SQ is $100 more expensive than booking through VA. Status credits would be the same and I'll get a few more points (thanks to status bonus) and eligible sectors booking through VA. I have heard in the past that it's difficult to...

Hey folks, I'm looking to spend a couple of days in AUH on the way to Europe next year. Would be VA metal SYD-AUH, then EY AUH-CDG, flight back would be straight through with just the layover in AUH. As multi-stop bookings can't be made online at the moment, has anyone had any experience...

Is there a reason why Premium fares seem to have jumped 50% since last year? My last few MEL-LAX trips (via BNE) were around the $2400-2700 mark, cheapest I can find for similar dates this year is $3700 (premium saver). J for same flights is only $5300, Y saver comes in at $1200 so no big...

Hi all - have been lurking for a while and decided to finally register. More a leisure than business traveller but plenty of great advice on this site.

Hi VFF, I'd like to use my points to book a reward seat on a Delta flight (domestic US), in First/Business class. The Delta site shows reward seat availability however according to the VFF contact centre there is none, in any class. The flight in question is >6 months out, are additional reward...