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Brisbane, New York. I found availability on the 9th of August so either someone cancelled or VA decided I could have my seat.

Yeah you can't even upgrade, it's ****. However as of yesterday at 4pm the 9th of August had seats so I'm booked in!

Yeah premium might have to do. No J award seats to anywhere in the US for the entire month of August...

I'm travelling to the US in August and was looking at the 4th. Today I went to book my seat and it's sold out for points. I'd half expected this and was planning to use my guaranteed Platinum seat but then discovered that's only for economy! Velocity are telling me they can't do anything across...

No luck here!

Depending on how many trips you're doing you could look at a Eurail pass. Obviously the train is slower but you can start and finish your Journeys in the cities and usually arrive there 10 mins before the train leaves without any need for customs or that sort of stuff.

You're assuming that everyone knows they can and then chooses to sit in row 3.

What do they say when you tell them award seats are showing as available through the other airline directly? Why don't you phone up and ask if you can search through Delta for availability, take the person's name, call back and ask for them and reference the call and just say you want to book...

I actually find this hilarious. I guess you always sort of think "oh well VA aren't losing much by providing ****ty service after people have travelled - they've already got the funds from the pax". I'd love to hear a response from VA on this.

The problem with these situations is that there isn't one person responsible for your bags and the only people that actually care - yourself and VA customer relations (in theory) - don't have any control over it. The baggage handlers don't give a **** and my experience is that each airport has a...

Has anyone had any luck with CX or any other Asian carriers? MH SQ etc?

Velocity told me on the phone once that SQ flights usually need to be retro claimed. No idea why they can't get this to work automatically!

What was the cost of 2 seats vs business?

If your friend works for a travel agency you should book with them regardless of anything else because they are your friend. If you're going to announce to your friends that you "expect a minimum 2% discount" then you're probably not a very good friend. Also I don't think the particular company...

White clouds?