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    NZeTA Requirement

    Has anyone crusied to NZZ from Aus recently and confirm NZeTA requirements? Royal have told us we need a NZeTA, the eTA website says we need one, but when I go to get one and scan my passport it says I dont need one,
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    Lighter Information: Confusing or just me?

    Last time I travelled I had my blue flame lighter taken off me, which I was not happy about. I thought I could take it because the VA website says this Dangerous goods that are permitted Some dangerous goods are permitted to be carried by passengers for personal use if specific requirements...
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    Platinum Hotel/Car Benefit

    I have just qualified as Platinum after a few years as VA Gold and was surprised to see I couldn't select a car or hotel partner, because I chose one 4.5 years ago. I had assumed that it would have reset when I requalified. A little disappointing, I was looking forward to the car hire benefits...
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    VA820 [regularly delayed/cancelled]

    I have been watching this flight as I am taking it to get to an event. It seems to constantly be late or cancelled. Anyone know what the go is?
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    Gold Status Extension

    Just got this email saying my gold status is being extended 8 months, but the review date was my original review date. Very strange. Am I alone here?
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    Incoming Passenger Card - Question 11

    Hi everyone, I am soon going to embark on 2 weeks of sailing around the Caribbean. The question I am concerned about is "Were you in Africa, South/Central America or the Caribbean in the last 6 days?" The answer is yes, cause we sail away from Haiti on the 26th and fly home on the 28th. My...
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    Could I carry this on?

    It's a tablet stand. I am flying to coughet then KL then KK then back to Aus. I want it in my carry on for the JQ flights to use as a stand to watch my shows. Twelve South Compass Mobile Stand for iPad - Apple Store (Australia) Thoughts? Thanks all!!
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    Change name or get new membership?

    Afternoon, My wife's velocity account is in her maiden name, which means she doesn't earn status credits or points (which pool to me) when she travels. Velocity can change her name but we need to send off the marriage certificate via email, and we all know what the velocity red email can be...
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    Your Opinions (compensation question)

    Hey ladies and gents, I am after what you would feel is a reasonable response from Virgin to a situation i encountered last year. It is a bit of a story so here it goes. Myself and SWMBO a reward economy flight booked Syd-Mel at 1700 on a Sunday night. Did OLCI that day as had no need to...
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    Booking Not Found

    Hi VFF, I have an issue with a booking not showing when I go to manage my booking. In Velocity it looks like this There is a QF flight in there (was all booked through an agency) but is under the one booking. If I look at the QF site it shows all my virgin flights, but the Virgin site shows...
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    Long time lurker, First time poster

    Hey Guys and Girls, I've been lurking for a while so decided I should join. I am a semi frequent flyer, doing between 4 and 6 flights a month all domestic. I am a lover of Virgin Australia so fly them exclusively, unless I book last minute or am going regional then I may need to go QF or...
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