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  1. Nexus9

    Article: Velocity Gold vs Platinum Status: What’s the Difference?

    I think it is a cheap customer retention tool for the airlines though - if you are not using the lounge then you are not costing them any money. However when it comes to booking your next flight who are you going to go to first - the airline that gives you lounge access or the one that doesn't...
  2. Nexus9

    United Airlines new Virgin Australia/Velocity Partner

    if it guaranteed me the multi million dollar payout the Doctor is alleged to have received in settlement for the court case - then sign me up! Really though, the airline should have just kept upping the ante on compensation until they got four people to say yes to giving up their seats, would...
  3. Nexus9

    United Airlines new Virgin Australia/Velocity Partner

    I look forward to being dragged from my seat screaming lol
  4. Nexus9

    If you met Paul Scurrah (Virgin Australia CEO), what would you say?

    Good points on the history certainly. However whilst there have been issues in the past, I am of the thinking that it is mostly resulting from VA not being part of the alliance and were seen to be treading on toes/territory. If VA were in the alliance then the other alliance partners would have...
  5. Nexus9

    If you met Paul Scurrah (Virgin Australia CEO), what would you say?

    Out of interest, where/when have either of those carriers stated that?
  6. Nexus9

    Angry pax declines to Raise Reclined Seat During Service...

    It most certainly is and they most certainly will ... if they get caught that is!?
  7. Nexus9

    Angry pax declines to Raise Reclined Seat During Service...

    you could always use the Knee Defender on these types in the future - apply when they get up to go to the bathroom or something - that should sort out reclining altogether, not just during mealtimes ;)
  8. Nexus9

    VA Points / SC Credits - Anyone notice how slow it has become recently

    Flew J on Singapore Airlines - Hong Kong - Singapore 19th May; Singapore to Brisbane 20th May (same PNR just clicked over past midnight, so next day). Hong Kong to Singapore leg credited within 48 hours - had to wait 14 days to do point claim for missing SIN-BNE leg - 12 days since claim put in...
  9. Nexus9

    Velocity Platinum Bad deal KrisFlyer Gold lounge

    If you are talking about population (which is all an airline would care about) then I think the Gold Coast and Sunshine Coast would like a word with you :cool: https://en.wikipedia.org/wiki/List_of_places_in_Queensland_by_population
  10. Nexus9

    Virgin Australia Business Class - Meals, Menus & Service

    Melbourne - Brisbane VA437 6.00pm flight - Business 09/02/2017 Very disappointing choice of Pumpkin Soup or a Trio of Dips - after ponying up the better part of a grand for a seat, only to be given a choice of what amounts to an appetizer in any RSL in Australia is just penny pinching to the...
  11. Nexus9

    Velocity/Virgin websites are RUBBISH

    mine is domestic as well - return Coolangatta to Melbourne this Sat and Sun. No big deal I guess, just another bugbear to report for the website :-/
  12. Nexus9

    Velocity/Virgin websites are RUBBISH

    hmm maybe it is something to do with that particular flight or booking :-| - if that is the case, a popup notification would be nice Virgin Australia!
  13. Nexus9

    Velocity/Virgin websites are RUBBISH

    Anybody else having this problem? have a couple of J flights coming up this weekend - had already selected my seats previously and thought I might have look to see what other seats were available - On the "Manage my Booking Page" everytime i click on one of the links in the top row none of the...
  14. Nexus9

    "More choice" for customers

    haha so true, find it hard to believe that anybody who has accessed a Friday afternoon lounge would suggest that having more people eligible for entry would be a great idea
  15. Nexus9

    Hey Presto! For six months free.

    Given that Presto is 50% owned by Newscorp (the exact same company that has railed against the NBN so vociferously in its newspapers and with its rent a commentators on TV and Radio) the fact that community internet speed is too slow for people to take up their streaming service, is an irony...
  16. Nexus9

    How to get your Velocity status recognised by Delta ground staff?

    Yep I dropped that Velocity GCC like a bad habit as soon as I experienced the difficulties trying to use it with partner airlines OS. Without any Virgin Australia logo, you have to argue with just about every person you run into to get your benefits. Totally negates the value of a frequent flyer...
  17. Nexus9

    Benefits for Platinum when booking with SQ

    Well I stand corrected - might try my luck again next time I have to go by Y and see what happens. Admittedly I fly J generally when I go OS with SQ so it has been a while since I have used Y with SQ, it was just interesting seeing my colleague get rejected this time around, so I assumed that...
  18. Nexus9

    Benefits for Platinum when booking with SQ

    Maybe it is an Airport type thing?? - or the FA didn't apply the rules properly in which case cool! In my experience of flying out of Brisbane with SQ .... Brisbane to Changi does not allow Velocity Plat/Gold Y or less to use Priority boarding - Changi to anywhere doesn't usually allow...
  19. Nexus9

    Benefits for Platinum when booking with SQ

    Slight correction ... with SQ Velocity Plats/Golds do not get Priority Boarding unless you are in J or better - and you only get lounge access in Int Airports that actually have a KrisLounge, otherwise again you will need to be travelling J or better.
  20. Nexus9

    Email for complaints

    the other issue with the "Feedback Box" is it's limited to how many characters you can put in it - if you have an issue that needs resolving and you can explain exactly what that issue is in words, but it goes outside the box character limit, then you have to make some half assed complaint that...
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