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Hello Apologies if this has come up in conversation before. I am weeks away form anniversary date and was on target to move up to QF Platinum. I have had two flights with AA in USA this week, both booked/paid in First (aka Business), one aircraft downgrade with no First seats and another...

I recently applied for a Velocity High Flyer Visa (issued by Citi) with the lure of 120,000 bonus points for spending $3,000 a month to receive 40,000 points for the first 3 months. The catch is.......the advertising and terms and conditions state spend for bonus is per MONTH, whereas in actual...

Hi FF's Has anyone had any luck with replacement bag tags? (The personalised plastic tags with member name/number on them) I got mine when I hit platinum 3 yrs ago and they have gradually disintegrated and was wondering if they are a once only issue or if anyone has had theirs replaced. Regards...

Hello I wonder if anyone can answer the question of WiFly internet in First Class with Etihad. Originally I was of the understanding that it was complimentary in First and on my flight BNE-AUH (EY485 on 787-9)I received a complimentary log in code. However on my next sector (again in First)...

Hello I am wondering if any fellow travelers can clarify confusion over flights between Berlin (TXL) and London (LHR) Looking at Germanwings or Lufhansa sites it shows Germanwings flight 4U 8462 and indicates it is operated by Air Berlin Air Berlin website does not show any flights at...

I seem to be going back and forth in making a firm decision about what FF program I should use to accrue status credits and points for an upcoming trip. Firstly my frequent flyer status is: VELOCITY = platinum with around 400,000 points balance QANTAS = bronze with around 200,000 points balance...

I usually purchase annual travel insurance due to the amount of travel I do and have noticed changes in coverage for what is covered for rental cars. The 'excess' car rental companies charge seems to be steadily climbing and my insurance has covered that but I have noticed that no sooner have...

I have found a conflict between the complimentary baggage allowance and the allowance stated on the reservation. I usually travel on a flexi fare but I have a reservation for a Saver Lite fare. According to the Velocity website, as a platinum member I can take 2 X 23kg on a saver lite fare...

VA7 BNE-LAX delayed 8rs+ Mon 2/9/13 Does anyone here know how or why VA7 BNE-LAX is delayed tomorrow (Monday 2nd Sept). Scheduled: Dep 1115, Arr 0730 Revised: Dep 1905, Arrive 1520 Despite the delay and being Platinum, I can't change it because it's a business seat using points :-( I am...

Just spotted a problem with the Agoda Hotel booking links If you book via virginaustralia.com home page it takes you to the Agoda site and allows you to add Velocity membership. However, if you follow the link from the Hotels earn page of the Velocity website it doesn't allow membership to be...

One thing I can't get my head around is where people stand at the check in counter for a long period. for example today I arrived to drop one bag off in the premium check in queue and there were 3 counters open, the first counter had one person, then second two people and the third three people...

I am sure I'm not the only one experiencing this but I am getting a lot of points credited that don't match the earn rates as per the velocity site. I'm also quite particular about terms and conditions of various earning opportunities and cannot find anything that explains it. Some recent...

I am interested to know what experiences other Platinum, Gold and Business Class people have had with priority boarding and screening lanes. Personally I think it's a joke because in my last few flights half the people have joined the priority boarding lane and it seems people have caught on...

Hello After going through the terms and conditions I can't clarify an issue that hopefully someone here may be able to. I note that when earning status credits for example you earn on a point to point basis and not on a per sector basis (unless booked seperately of course). So when it comes to...

I had moved up from Velocity Gold to Platinum a few months ago and traveled last week on a reservation that was made before I moved up to Platinum. On arrival at the airport there was a delay at checkin as I was advised I was over my checked baggage allowance. I advised that I wasn't aware of...

I am just wondering how many others have had experiences similar to what I have encountered recently. While I wont mention the airlines involved but lets just say they are both Australian and I was travelling business class on both. On two occasions, the meal was missing a dessert and after...

I wonder if anyone out there can answer a question in regard to earning Velocity points and status credits with their partner Virgin America I have flown with Virgin America a few times on a trip this year and last year. In USA one has the option at check in of paying for an upgrade to Main...

I recently tried V Australia for the first time and flew LAX-BNE in Business class. Typically I get a vegetarian meal and this was provided on the dinner service. After dinner I completed the breakfast menu card indicating what I'd like and these were collected by the crew. When the breakfast...

Following my recent departure on a number of hops to reach my final destination I noticed a discrepancy of baggage weight across 3 different carriers. When I left home my bag was packed and locked and remained unopened until I reached my final destination. Before leaving home I weighed my...

I've slipped from Platinum to Gold and now down to Silver and no longer fly with Qantas as my preferred airline so didn't see the point in paying for Qantas Club membership. However I am travelling internationally with QF in Business class and have a question and hopefully someone...