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I’m glad it’s not just me. I could fill a few screens here with stories. But as others have said I don’t really offer the advice anymore. Hey! It’s hard enough to get the seats, points, flights we want, why making it any harder by reaching these ungrateful sods! . I’ve given up trying to help my...

Update, finally my February bonus points hit in the last 2 days. Does this mean I have to wait another 2 months for the next 2 lots of bonus points to hit??

Same here got a 4th offer for june, bit harder this time ,minimum spend $6k for triple points, ill pass. Still no points received from Feb,Mar or April.

Still nothing at my end!! Someone suggested using the chat screen but for the life of me I cant find on one the virgin money site. So I emailed through my credit card first. Got a reply that they would forward the email to the relevant department. Still heard nothing so phoned, the say we are...

Still nothing here even from February. Emailed firstly, got reply will be passed to relevant area. Hadnt heard so rang yesterday, they yes we are aware there was an issue and they will be paid on the 15th of May, me... umm its now the 21st, reply was , we are sorry its noted and it will be...

Fairly obvious as I had a 5 times point bonus, I check my balance and keep tabs on this stuff regularly, so if I spent 10k one month during the bonus its obvious that I'm down the 40,000 bonus points for that month.

Just hit 10 weeks for my february bonus and of course nothing credited. Ill call next week and see what the story is.

Following with interest. I've had a 5 times point promotion email for Feb,March and April!, un capped. I can see a few phone calls coming up. I too shifted my spending the last 3 months with some large purchases.

I’m not going to complain but I’ve now received this 5 times points bonus for April as well! 3 months straight!

Yeh its BS isnt it. 19th of March and still nothing here. It always amazes me how at the stroke of midnight at the end of the month your credits are ripped off your account yet the crediting is like getting blood from a stone. Not to mention promotions that say "may take 10 weeks to credit"...why???

Must be targeted. strangely, I got it again for March!! 5* points, minimum spend $1500, no talk of caps at all. I have had the card for a few years now and barely use it unless amex isnt taken.

Thanks! Code still working.

Thanks for the heads up, mine deal wasnt capped but it says "up to" 10 weeks, i better put a reminder in my calender!

Anyone else get the email from Virgin High Flyer, spruiking a points booster for february? 5* points, activate, spend at least $1500, some exclusions. Of course I didnt get sent the email till the 10th of Feb. But fortuitously I had some serious expenses this month, Virgin Money is going to hate...

My newbie question to this is whats the actual mechanics of making this sort of booking. I use Krisflyer mainly. Do you have to use the call centre to do these bookings? Or through star alliance itself? Not sure how you actually start researching or booking it. Thanks in advance.

Thanks Albatross. I think I was lucky to get four J seat redemptions on the way out altogether to be honest. So I thought a little out of the box for the return and searched for 2 redemption seats only on some good J flights back and could find availability one day apart. So grabbed them both...

Hi, Having some issues waitlisting. I'm looking at 4 seats in J Japan to oz in july next year, flexible with departure locations. I have secured the oz-japan leg ok. But I punch in the dates and number of travellers, am presented with the options and it says you can waitlist on a few of them. So...

Hi there. Couple of quick queries re waitlisting and flights. Looking at redeeming 4 J tickets MLB-Tokyo in about 7 months. Can get redemptions ok on outbound leg but waitlist on return. Questions re waitlist. Am I better to grab and secure the outbound leg on its own as a one way booking, and...

Hi, looking for a J booking next year. No probs getting the outbound leg on savers but the return is all waitlist. If I book a return flight and waitlist half of it. Am I guranteed the leg that is available? Or as its a return booking if the waitlist doesnt come through is the whole booking...

Hi, looking for advice on the benefits of this deal. On face value I wonder why you would buy the points, even at 100% bonus. Doing a quick browse around it seems you are better off just paying the room rates? Happy for someone to give me other reasons. Is the 5th night free thing only for...