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I've a booking on Singapore Airlines for a MEL->LHR return leaving on May 4. I'm trying to work out what my PNR is. I assumed it was the 6 character alphanumeric Booking Reference code that I see when I log into SQ's website. However, when I use that code to look up my booking on Virtually...

Well, my friend ended up with a successful outcome. He talked to them again and they offered him the choices of 1. A refund 2. An alternative set of flights that would mean less time in Broome and spending the night in Perth at his own expense. When he asked to put it in writing that...

What are your rights if an airline stops flying to your destination after you have bought tickets from them? A friend (truly) was due to fly to Broome next week on Virgin Blue only to be told they don't fly there anymore, sorry. They offered him a refund but that isn't enough to buy a seat to...

I have a long layover at Heathrow soon before flying home to Australia on QF10 and was wondering if the BA lounge dragons have gotten any friendlier to Y class passengers with QP membership in the last few years or are we still scum in their eyes? Back in 1998 I transited through Heathrow...