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Can anyone confirm Brisbane Int Premier Lounge does not open till 8pm? We are flying to Vanuatu Friday 16th at 7:30pm and website suggests the lounge doesnt open till 8pm!

Id be very happy to see this https://www.businesstraveller.com/business-travel/2019/09/20/virgin-australia-qantas-face-off-to-launch-flights-to-tokyos-haneda-airport/...

Just transferred some points across to KrisFlyer from my Amex Platinum account. It’s been a while since the last time and I noticed the confirmation said up to 15 days for the transfer to occur. I’m sure that is new. Any recent experiences as to how long it’s taking. Obviously hanging on award...

Just looking at some award flights to Queenstown return from Brisbane. For a family of 4 the taxes are $1000. I expect that from Qantas but normally my award bookings with Velocity the taxes would be around the $200 mark. Have I missed something?

I have been chasing some non refunded points/fees after cancelling two J award seats Nandi - Honolulu since September 2018. I have made several calls and each time I have been told it will be attended to but I need to wait 6 weeks for the fees/ points to be refunded. Still no luck. What is the...

Interested to see if people rely solely on the Platinum Charge Travel Insurance.

I had made a reward booking for my family of 4 for this coming April. Nandi to Honolulu. It was two bookings as I had booked one adult and one child in business and one adult one child in economy. We had a change of plans and in Sept I cancelled both bookings(over the phone as they were with...

Anyone have any recommendations for an online itinerary tracker. My family of 4 have quite a complicated trip coming up. 4 different airlines due to making the most of award travel. Jet star to Tokyo. JAL to Sapporo. Transfers to Niseko and back. Hong Kong Airlines to Hong Kong and Singapore...

i think ive seen this asked before. i recently had a coolangatta - melbourne flight for myself and daughter. the flight down earn was enough to get my status over the 1000 mark to gain platinum. as usual it took about a week for the credits to come through and then to have my status to be...

Travelling with my 81 year old mother to Fiji in September. Finding it difficult to get travel insurance through my usual sources. Any recommendations for older travellers? TIA

im at Queenstown Airport and pondering buying some NZ wine duty free. I ‘m soon to board a flight to Brisbane. Can I buy duty free alcohol which will be over 100mls and carry it on board with me?? Reading conflicting info.

Our status is platinum and Im looking to book the Sofitel hotel in Brisbane the night prior to our international flight out of Brisbane. Im getting nervous about traffic coming up from the northern rivers during the Commonwealth games. Our flight isn't till the evening. How late a check out...

hoping someone might be able to assist. a while back i remember receiving an email in regards to the fairmont accor merger in July but in the meantime from January we would be able to earn points from January. i cant locate the email and we have just arrived at the Fairmont in Bali. I asked at...

I currently have 4 standard economy seats booked to Bali. I have noticed that 4 save business seats are showing available on another flight on the same day. I have rung up Kris flyer to make the change. Im being told that I would need to forfeit my original points to make the change OR cancel...

Hi Im after a bit of assistance with waitlisting. I am new to KrisFlyer and have had a bit of a read here and on various sights but after some clarification. My family of 4 are booked to fly to Bali early January with Virgin Australia but Im getting nervous. I picked up these flights very...

We have a reward booking waiting to be confirmed once the points hit the account. We have transferred some across from Amex and the transfer was almost immediate. We also have instigated a transfer of some points from my SPG account into my husbands SPG account. Its been 5 days and we are still...

Wondering if anyone here has had the opportunity to fly in the upgraded Hawaiin Airlines business to Hawaii recently? Would like to hear some feed back.

current membership ends dec 2016. renewed a few weeks ago and new card received. a week or so ago i logged in and was able to search for complimentary night availability. now when i log in my free night isnt appearing as it use to under the booking dates and hotel details. im seeing monthly...

My status is due to be assessed on the 25th October. On that day I will making a flight which will bring my points exactly up to the magic 400 status point number. Status points seem to be taking a lot longer then they use to to be posted to my account. Several days as opposed to 24 hours as...

I am currently gold status. I have been making a couple of domestic bookings of late and the only seats that are being offered up to me for selection are seats towards the back of the plane. It use to be from about row 7. I am not flying the cheapest fare either. Have I missed something?