I expect QF to refund my AMEX card since that was where the original debit occurred
in any event I have reported the matter to ACCC. I suggest anyone similarly aggrieved does the sam via
https://www.accc.gov.au/consumers/complaints-problems/make-a-consumer-complaint
On 25 March I cancelled my QF return PE flight to UK booked for May and paid via AMEX.
After 6 weeks called QF FF phone number to follow up. Recorded announcement advised refunds being processed in 8 to 10 weeks.
Called QF FF phone after 10 weeks and recording still advised that refunds...
