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  1. ukh

    SQ Tips, Trips and Tales

    Thanks Cruiser. Yes - very frustrating system. When Qantas changes a booking, they send a link for pax to confirm they are happy with changes. SQ instead wake us at night with an SMS, then it is difficult to get hold of them by phone and meanwhile, as you state, the booking can't be accessed. If...
  2. ukh

    ATO (tax office) payments by credit card

    I am in credit with the ATO as well. I decided to ask for a refund rather than waiting till next BAS is due. The money is better in my account rather than their account and of course I will therefore need to pay BAS again soon...
  3. ukh

    SQ Tips, Trips and Tales

    My wife and I were woken up by multiple SMS messages late a night. Poor form from Singapore Air. Also received emails which would have been sufficient without SMS.
  4. ukh

    New Altitude Black has landed...

    This must be the only forum where it is considered "lucky" to be paying a lot of tax !
  5. ukh

    New Altitude Black has landed...

    It's still working - this posted today! Last chance everyone. 01/11/14 ATO PAYMENT SYDNEY AU 50,000.00 3.00 150,000.00 0.00 01/11/14 ATO PAYMENT SYDNEY AU 14,000.00 3.00 42,000.00 0.00 01/11/14 ATO PAYMENT SYDNEY AU 32,000.00 3.00 96,000.00 0.00 01/11/14 CARD PAYMENT FEE - ATO...
  6. ukh

    New Altitude Black has landed...

    Similar story here. I missed out on about 1,000,000 "double" points but interpretation of personal tax payment is complex. I could not get any further with Westpac. Not really sure if it is worth the trouble of FOS. Cruiser - have you had any joy with this? If I make more noise, they may be...
  7. ukh

    New Altitude Black has landed...

    I just paid my last ATO payment for this card - about 100K. I hope the points post soon. Will keep you posted.
  8. ukh

    ATO (tax office) payments by credit card

    Welcome Ibhayi. I have previously banked with ANZ. No problems with ATO payments using their Amex and no limits. I had to change to NAB about a year ago and have used NAB Platinum Amex for ATO without a problem. $100K limit per card is a nuisance so I arranged 3 accounts i.e. 300k limit per month.
  9. ukh

    New Altitude Black has landed...

    Paying in advance is fine, although there is a " cost " - the ATO can be slow to give a refund and the money you have paid to ATO could be used to pay interest on a loan etc. This is a relatively minor cost but in a way there is no rush to pay in advance as long as other options such as Platinum...
  10. ukh

    New Altitude Black has landed...

    Thanks Cove. I just tried a small test payment - points posted 2 days later. I will shortly be going into overdrive. It looks like points post automatically for any payment and it was just the double point bonus which was processed manually and alerted the bank to look at things more closely...
  11. ukh

    New Altitude Black has landed...

    I think they have also excluded ATO payments after 9th Nov
  12. ukh

    New Altitude Black has landed...

    Many (including myself) have been using Altitude Black and other " personal " credit cards from other banks for BAS/ ATO spend and getting points from this - see ATO thread.
  13. ukh

    New Altitude Black has landed...

    Please let us know if you are still getting points for this. The lady I spoke to implied they were looking at other Altitude Black card holders.... I have a final BAS (5 figure) to pay and would like to use Black for the last time - as long as I am assured I will get my points.
  14. ukh

    New Altitude Black has landed...

    I don't think I am going to be getting any more of my double points bonus. Customer Relations for Westpac emailed me yesterday, then I briefly spoke to them. To recap, I earned about 1,500,000 points in my first 3 months with Altitude Black. This was during the double point promotion and I was...
  15. ukh

    New Altitude Black has landed...

    Customer Relations rang me again today to tell me they are still working on why I only received 1/3 of my double points bonus. All my ATO spend was personal and makes up about half of my total spend. Customer Relations seem to be implying that they are trying to help me, as the decision was made...
  16. ukh

    New Altitude Black has landed...

    I has a call from Westpac today, 4 days after I rang and asked why I only received about 1/3 of the double point bonus. They informed me that a decision has been made not to award me the rest of the points. I asked why, but the caller stated he was not authorised to tell me! I asked who was, and...
  17. ukh

    New Altitude Black has landed...

    OK - I think I worked it out. My last month's statement ( 3rd month of promotion ) I received exactly 586,345 points (not dollars). They have now credited the 3rd month's double points. I suspect hey are working backwards on the double point promotion. Cruiser - your last month's points wouldn't...
  18. ukh

    New Altitude Black has landed...

    I just got off the phone to Westpac ( again) - they will look into it - what a surprise!
  19. ukh

    New Altitude Black has landed...

    It is in my account. I am sending it to Krisflyer now in case they change their mind...
  20. ukh

    New Altitude Black has landed...

    I looks like a technical error i.e. exactly 1 point per dollar instead of 3 points per $. More phone calls....
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