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  1. Cool Cat Phil

    Qantas Call Centre Long Wait Times

    Yes, approx 15 minutes later from “ Qantas Contact centres” in full blown Amadeus ticketing format.😂
  2. Cool Cat Phil

    Qantas Call Centre Long Wait Times

    Just got off the phone to QF, taking advantage of the same day mistake policy, following an epic fail on my behalf booking wrong dates on a booking made just a few hours ago. I was quite surprised as a Platinum Member the entire resolution of the call took 46 minutes & 29 seconds until the call...
  3. Cool Cat Phil

    2024 QF Inflight safety video

    A new QF inflight safety video has just landed. This is the full version, which will be paired back inflight. Great to see a familiar face - Nestor , QF Sydney first lounge host, feature so prominently.
  4. Cool Cat Phil

    QF Upgrades - Successes or Failures (post results)

    @andytheturtle . Thanks for the heads up. Obvious typo , now updated.
  5. Cool Cat Phil

    QF Upgrades - Successes or Failures (post results)

    QF 23, WP, 31/8/23 x2 pax Flex Y > J Unsuccessful T-5 hrs QF 24, WP, 10/9/23 x2 pax Flex Y > J Successful T-26 hrs
  6. Cool Cat Phil

    Woolworths gift card thread

    I’m was thinking and for hoping the same outcome. I’m going to try out an “Accor plus members” rate shortly on a 1 night stay and if it I can use gift cards great if not no dramas- I’ll just pay on the CC.
  7. Cool Cat Phil

    Woolworths gift card thread

    Accor gift cards cannot be used for any Accor plus membership package . In addition be aware that a reservation utilising an Accor plus hotel rate supposedly would mean a gift card cannot be redeemed at the time of checkout as per T&C’s. Although I would imagine that would require got an eye on...
  8. Cool Cat Phil

    Everyday Rewards launches Everyday Extra subscription product

    100% - it seems their is a lag between when one uses the discount instore and when it says the discount has been utilised on the app- meaning the discount can be used x2 per month for each Woolies and Big W - meaning if your quick enough that’s a $200 discount per month.
  9. Cool Cat Phil

    Bonza Airline Discussion

    Reading between the lines it sounds like some of the short routes ( ie less than 90 mins) ex MCY are the ones showing slow signs of growth and potential load factor issues. Will be interesting to see where the third base will be. I would have thought CNS would make the most sense, NTL is...
  10. Cool Cat Phil

    Everyday Rewards launches Everyday Extra subscription product

    Can confirm that I too have received the same email regarding the “ enhancements “. However I noticed when I went to Woolies & Big W yesterday even though I had already used my 10 % discount this month I was offered a “ 5% team member discount” at Woolies and at Big W with clothing being...
  11. Cool Cat Phil

    Bonza Airline Discussion

    Supposedly the reason behind this the lack of flights between the two destinations is aircraft rotation between their two hubs. However o believe this route is a test on setting up on a well established route to identify the potential competition tactics. I suspect Bonza know if they rattle the...
  12. Cool Cat Phil

    Qantas Call Centre Long Wait Times

    I am actually really pleased, the QF contact centre call times are finally blowing out and creating an absolute media PR disaster for Qantas. Lets be honest, ever since the closure of the Brisbane’s CBD and camberwell (Vic) in-house contact centre centres, the outsourced contact centres now in...
  13. Cool Cat Phil

    Bonza Airline Discussion

    I agree an absolute shoe string budget to start off with, until the cash starts coming in from ticket sales. They will likely do a Ryanair and create news when they need free publicity- not that established airlines don’t already do this. 🤪
  14. Cool Cat Phil

    Bonza Airline Discussion

    Shows I don’t spend enough time on this site anymore.
  15. Cool Cat Phil

    Bonza Airline Discussion

    The route announcement was pretty much very predictable, although certainly surprised to see they opted out of BNK, and they didn’t target a few more routes out of CFS and NTL. I do suspect they will announce round 2 of expansion in the route network in the coming months.
  16. Cool Cat Phil

    Bonza Airline Discussion

    The individuals behind the NTL Facebook page are a little trigger happy with their posts. I remember 4 years ago NTL hyping up a pending new route announcement - which ended up being ADL on Flypelican- and it was an absolute flop of an announcement in the end for reasons history can explain:)
  17. Cool Cat Phil

    Bonza Airline Discussion

    I do tend to agree- mind you I followed Scoot before it’s launch and they too had a very similar poor quality website and lacklustre social media presence prior to actual flights flown. Needless to say since launch scoot have invested heavily in both in recent years- no doubt Bonza are saving...
  18. Cool Cat Phil

    Bonza Airline Discussion

    I certainly hope JQ do start some new routes - although they need to tread carefully with the ACCC prowling around .
  19. Cool Cat Phil

    Qantas Mystery Flight Adventure

    Haha- indeed I was :) Will share my thoughts soon when back in MEL and enjoying self-quarantine in a few hours time, lol.
  20. Cool Cat Phil

    Gin!

    Hands up, who is lining up at Aldi on February 24th to give this one a go? https://awol.junkee.com/aldi-hot-cross-bun-gin-2021/91058
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