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    How many days ahead can I make a VA booking?

    For obvious reasons I'm somewhat out of touch in making a domestic paid booking on VA. How many days ahead can I make a VA booking? Many thanks.
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    Star Alliance Gold Benefits

    One of the Star Alliance Gold Benefits is an additional luggage allowance. My question is, does this allowance still apply if traveling on a SQ Award ticket?
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    Inflight entertainment options on short-haul International flights

    On short-haul international flights in business class, what are the requirements for accessing the inflight entertainment system? Is it still only provided through the Virgin Entertainment app on your own device for which you need to use your own headset?
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    VA Codeshare on Singapore AIrlines

    I'm trying to determine if VA codeshares on all Singapore Airlines flights between SIN & LHR or only some of the flights.
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    What happened to VH-VPH? [773 Out of Service June 15th to July 4th].......Continued!!

    Currently in Melbourne waiting to fly to LAX on VH-VPH and it's gone out of service again and apparently for the same reason as the original thread which has been closed for further comments. I have a connection out of LAX to JFK which I'm obviously not going to make. VA are saying the plane is...
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    Fly Ahead Question

    I don't actually do all that much domestic travel on VA but in a couple of weeks time I've a got an early morning SYD-MEL flight to connect with an international flight. I'm Platinum booked on the 7.30am flight in business. How easy it it to apply for a "fly-ahead" flight and can it only be...
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    International to domestic transfer in Melbourne

    Arriving in Melbourne on VA 24. Could someone kindly acquaint me with the arrangements for transferring to a domestic VA flight with checked luggage. I know it's a requirement to collect your luggage before clearing customs, what's then required to have your luggage transferred onto a domestic...
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    Velocity Points purchase offer

    Just wondering if anyone has taken up the offer to purchase velocity points with the 20% bonus. If so, do you consider it a good deal?
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    Prompt Points Crediting

    Arrived back in Sydney last night on SQ211 after connecting from SQ317 from London, Heathrow. Checked my Velocity account this morning and was surprised to see that the points & SC's for both sectors had already been posted. I'm impressed!
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    Booking a Sydney to Bangkok itinerary with SIN stopover

    I need to book a return trip from Sydney to Bangkok on VA code share flights (need eligible sector credits) with a stop over in Singapore on the way back. On the VA website I can book a return trip with VA code share flights on all sectors (operated by SQ) but if I try and book it as a...
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    Can I open a case [VA on EY not crediting]

    I'm in London at the moment having flown here on a paid business class ticket issued by Virgin Australia, sold to me by American Express on VA flight numbers operated by Etihad. I was correctly credited for my connecting flight from AUH to LHR but nothing for my SYD-AUH flight. I've submitted a...
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    Requesting Replacement Luggage Tags

    Has anyone had any success in obtaining more than one replacement luggage tag? I recently applied for replacement Platinum Luggage Tags and received only one. Should I put a request in for another one?
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    VA/DL Codeshare Flight Number Changes

    Just wondering if others have encountered a similar issue where the Delta flight numbers for a VA ticket issued with VA code share flight numbers operated by Delta are changed after the issuing of the ticket. (I have posted about this before). I have an itinerary coming up next week...
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    SYD-LHR via HKG

    I now see that you can purchase a VA ticket to LHR via HKG with HKG-LHR on VS. However, checking for award tickets for the same route, the option doesn't show up. It seems you can only redeem via SIN or AUH. Similarly you can purchase a VA ticket to LHR via LAX with LAX-LHR on VS but no award...
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    VA83/VA82 SYD-HKG Seat Allocation

    Taking advantage of Virgin's seat sale for SYD-HKG, I just booked a return flight in business class. During the booking process it didn't allow me to make a seat assignment which I thought was very strange even allowing for the fact I'm a VFF Platinum Member. It said I would be assigned a seat...
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    VA Platinum flying on SQ

    I'm a VA Platinum and I've got flights on SQ & MI coming up soon. I was curious to know if SQ/MI actually "see" your status. I have the option of putting into my reservation my *A Premier Gold Membership # which would seem to give me the same benefits as that of a VA Platinum member but then I...
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    SYD-LHR Return on a VA Ticket

    Starting to look at booking a return business class ticket from SYD-LHR on a VA ticket. My options are either EY in both directions or SQ in both directions. Does anyone know if it's possible to book EY in one direction and SQ in the other on a single ticket, not two one-way tickets? Is this...
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    Posting of points for travel on Hawaiian

    What has been the experience of others who have traveled on HA flights in having points & SC's credited to their VFF account? How long have you had to wait for the points & SC's to be credited and did it require a call to VFF? If so how long after did you call.
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    SYD-JFK Sale Fare

    Just booked a return flight SYD-JFK in business class ticketed with VA for next July for $5,267.36 Booked via AMEX online travel and used my $400 Platinum travel credit bring the fare down to $4,867.36. Happened to come across a web site Matrix Airfare Search which found the fare for me.
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    Cancellation Fees for International J Award Tickets

    Would someone be able to point me to a link that details the cancellation fees for an International Long-Haul flight in business? Planning on booking a business class award ticket SYD-LHR on an Etihad operated flight
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