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    Domestic to International transit at DPS

    I have booked an YIA-DPS domestic flight on GA and a DPS-SIN one on KL a few hours later. Questions are if GA will thru check bags on a domestic to interntaional connection at DPS and on a separate ticket. Is DPS such an airport that will transfer bags between different carriers like most other...
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    Amex free annual flights

    Does anyone know if these Amex complimentary annual return flights earn any points or status? Will it at least count towards the 4 flights required to qualify for Gold? If the answer is no, I might as well credit them to UA or AC as the booking class is eligible and I see no reason why they...
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    Denied Frequent Flyer Claim

    Just received a response from QF for a recent claim on MH. QF denied accrual citing flight number under zero point table. Are they now making up BS excuses to deny points? Flights were booked in full fare. Booking class is Y. What the hell is zero point table? Does anyone know if these emails...
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    Melbourne lounge access rookie mistake

    QF Gold flying CX in Economy on the 1am departure seems to be getting a lounge invitation at check in to access the contracted The House lounge as QF lounge closes at 11pm. The problem is my ticket originated in SYD on QF and I checked in all the way through to HKG and received both boarding...
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    Impossible Retro Claims!

    I flew a bunch of Malaysia Airlines flights last month and they didn't credit to my QF account. When I tried to claim these online, I found that most of the intra Malaysia airports do not exit in the dropdown menu. I emailed them my ticket copy and boarding passes but the thing is apparently...
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    Ayers Rock Resort Retro Claims?

    Has anyone earned Velocity points recently at Ayers Rock Resort? It's been more than 2 months since my stay and no points have been added. I booked through their official website (not Accor). The Resort does not reply to emails. No one picks up their phones. Their online chat has an auto message...
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    Westpac Velocity Auto-Redemption to close

    Just a friendly reminder that From 15 April 2019, you will no longer be able to enrol your credit card for Velocity Auto-Redemption. If your credit card is currently enrolled, or enrolled before 15 April 2019, Velocity Auto-Redemption will operate as usual until further notice. This change does...
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    Thrifty Eligibility

    I claimed a rental from Thrifty the other day but Thrifty told me the rental was not eligible to earn Velocity as only bookings made directly on Thrifty website and call centres are eligible. Is this correct? I didn't know rental car companies had gone down the road of hotel chains. Did you...
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    New Charge for Velocity Bookings on EY

    All Reward Seat bookings on Etihad Airways operated flights made from 18 June 2016 will incur an Etihad Airways Reward Seat Carrier Charge. A charge of US$50 in Economy, US$205 in Business and US$300 in First Class will be applicable per flight sector for both adults and children. A reduced...
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    No More Lumo Energy in NSW

    Today I tried to connect a new property to Lumo Energy here in Sydney and was told Lumo has been bought by another company and they have decided to retire Lumo in NSW. They are no longer signing up new customers and existing customers will be transferred to Red Energy shortly. That means no more...
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    Second Airline Points Transfer Partner?

    Is VA working on a second airline partner that you can transfer FFP points from? Under the Points Transfer menu a second partner is showing as CO's CO program. If it was EY, perhaps I would move all my shopping to Coles now. Interesting!
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    The most ridiculous reward booking cancellation fee

    OK, so I have a reward booking for SYD-LAX in business one way. The tax portion is $120. Velocity charges a credit card fee of $30 for taxes over $50. In this case, the amount charged to my credit card is $150 including a 25% credit card fee. The fare rules say cancellation fee is $60. When...
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    Star Alliance identifies Australia as white spot

    If you have been following the various interviews from Star Alliance executives, you would know that Star usually only referred to India and Russia as remaining white spots. When asked about Australia, they would never say it was a white spot. They would usually say all its international...
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    Velocity reward bookings on cancelled VS SYD-HKG

    Just wondering if there is anyone who were caught up in the cancellation of VS' HKG-SYD service? I have a Velocity reward booking on this route booked before the cancellation announcement. First called VA who said VS would handle this. Then called VS who happily put me on a CX flight on the...
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    Complimentary Partner Membership Change

    Just requalified for Platinum for another year and I thought I would get another chance to choose a difference complimentary hotel elite membership but was told that you only have 1 chance to opt in your entire life. The Call Centre even said that if you moved back to Red and qualified for...
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    Foreign Currency Conversion Fee

    Just noticed that CBA calls the foreign currency conversion fee the international transcation fee and charges this even if the transaction is made in AUD but overseas. Is this right? I thought other banks wouldn't charge this fee as long as the transaction is made in AUD as there was no currency...
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    Air NZ & BNZ credit card bonus

    Anyone who wants to apply for a credit card, you might want to choose Bank of New Zealand's GlobalPlus to earn Air NZ Airpoints Dollars, VISA & MasterCard=stardard rate, Amex=double rate until end of 2005. Let me refer you to enrol, if approved, we both get 50 bonus. Leave your email address...
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