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Flew SYD-MNL return in January 2018 in J. My overall assessment is good value for money (paid $1800 return). New business class lie-flat seats on A330 very good. . SYD-MNL service was friendly, ok but not excellent. Food was ok, not exceptional (vegetarian meal). MNL-SYD service was ok, Food...

Great experience with the NAB card. Applied online and received card after few days. Paid 1st statement in full, received 40k few days later. Efficient process, great customer service. In contrast, here's what I had to do with ANZ and Macquarie: send proof of income documents, they also rang to...

just booked this morning for Mar 2015 travel, all in business class: CX SYD-HKG CX HKG-CDG 72,500 points, approx USD158 taxes and fees Certainly learnt a lot from discussions on this forum, particularly that the booking is for two awards, one for SYD-HKG, another separate one for HKG-CDG. This...

I got same story, they seem to be making it up. Flying Asiana business, approached the SQ lounge (as per Star alliance lounge policy). told us it's too early, they don't have the food ready. ha, ha. so nasty. yes, pointed us to the Air NZ lounge. Why do the SQ gatekeepers do that? To keep the...

Finally received 20k bonus (78 days after 1st spend, instead of 60). 5 phone calls, 2 escalations. Now have to wait for the next 20k (after 5k spend).

The incompetence astounds. Same issue with me: 60+ days from 1st spend, no 20k. Rang 3 times, now 'escalated'. No Qantas passes either. Wouldn't be a simple thing to write business rules in their system to trigger transfer after certain date (maybe then a human to check before transferred)? It...