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PS SMH Story Also, the story you have posted above is only the shorter "pointer" version. The full 1800 word feature spends a lot of time giving the Qantas side of the story. However, with such an overwhelming number of responses from people who were not happy with Qantas - I am still...

SMH story Thankyou again to the people who emailed me with Qantas stories. To those unhappy with my brief personal replies on the day, please consider I received over 150 emails that morning from people with Qantas stories, which had to be read, tallied, verified if we were to quote from them...

The Sydney Morning Herald is interested in hearing anecdotes from seasoned flyers for a feature story we are preparing tomorrow. The airline world has changed, and flying Qantas ain't what it used to be. Have you had an experience of poor service in the skies? Would love to hear from you...