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Anyone experiencing any issues with redeeming points for hotels on Etihad Guest? My points balance coming up as NIL but I have 300,000 points on available on the main website….

Anyone know of any new promotions coming from Amex like this one. It’s been a while?

Has anyone received their bonus points and status credits on this yet?

Pretty sure...only way to check is to call I guess

Has anyone actually transferred successful from ANZ to Velocity since the 1st May? I initiated one on the Monday 3rd May.. still awaiting to see them in my velocity account.

Anyone experiencing any delays of late?

Does anyone have any experience or views on whether Qantas cancelling Re potion flights should offer future flight bookings rather than refund of points? Had 4 first seats MEL LAX MEL cancelled by QF no offer to forward date just refunded points and received email.

I recently transferred 500,001 plus points from my Amex corporate green Amex to get the upgrade in velocity status to Platinum. Upgrade offer was part of the website t&cs as bonus transfer offer. Virgin now saying offer wasn’t available. I have to raise case with Amex and battle it out!

Does anyone know if the platinum velocity status upgrade was available on Amex green corporate card? I’m pretty sure it was but now virgin saying no!

Pretty sure Phillipines..

Sounded like case by case review.

Had conversation with Amex today and advised my issue with the devaluation as result of changes; Explorer/Gateway. Offered special offer to double on balance held 15th April 2019.

You should be able to use BPAY with $100k per transaction, maybe talk with your bank...

Amex Corporate Card (1.5) + Amex Centurian (2.5) earn rates up... maybe some compensation if you can get these cards...

Points finally all posted plus extra 45000

Does anyone have any update on this? No points posted since June! It’s been 3 months and my statement says NIL too!

ANZ called and replied with offical letter. Contravene 3.(a) of ANZ card T&Cs and that they have the right to sole discretion to cancel the points. Guy from ANZ unapologetic and quite arrogant. Like crime commitment yet they have benefit from merchant fees! ... Warning to all. Beware Beware...

Can contact anyone at ANZ with request for answers, spoken to 9 different people, 12 telephone calls later. Unable to talk with anyone who has the responsibility for their actions. ANZ quick to act but now not willing to talk or respond. So frustrating, does anyone have any suggestions..

Maybe agree with them not awarding or issuing points when the transactions get processed. At least we are on notice no points being applied at time of transaction. But to process, credit the rewards account systematically in past and now some two months later say you forfeit them all regardless...

Points actually credited in late oct15 and nov15. Had them in my account for over say last 30-60days. So does this mean they can just take anyone's points without notice under their t&c a whenever they like. A bit rich!