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Thanks. I really hope they hear our voice. Many countries are already participating including UK.

I sent an email to our immigration minister last month regarding the availability of the US Global Entry Program for Australian citizens. I received a response today from the Traveller Policy area. It appears that they did not realise the benefit of GEP is more than just Automated Passport...

Last year, I was on a VA domestic flight sitting in 2C (J) and my partner was sitting in 3C (Y). The cabin supervisor noticed the situation (as we were talking to each other) and happily moved her to 2A which was vacant. She was even served J catering.

Been told by someone that top executives at Citi AU were informed earlier and are looking into this issue. Hopefully, there will be some good news tomorrow.

Yes, points showed up last night.

Same here. I received my SC and points in just one day, but my wife is still waiting for hers after a week. We were on the same flights and on the same booking.

I often book 8PM services because it can be difficult to tell if I can finish my job on time. Most of the time, I fly ahead and get home early. In some occasions, I even managed to complete my job 1 day earlier so I can leave in the morning. I guess moving forward, they will spend much more...

Just noticed something strange. Citi Prestige Credit Card Benefits: From travel and security to your rewards New Citi Prestige card holders who's also CitiGold will receive 30,000 "annual relationship bonus points" every year they remain as CitiGold. Current Citi Prestige cardholders who's...

The new card is a Visa Infinite (not Visa Signature) card which means you can get a complimentary Hilton HHonors Gold status for a year. My RM told me that the new card will bring the complimentary 1-night hotel stay back with 96 hotels?! (not too sure if there will be some restrictions because...

Appeared in my account just now.

My transfer from AMEX MR showed up in QFF on 14 August. Bonus points not credited yet. According to the T&C, today is the last day for the bonus points.

Just called ACE and they were not aware of any change. After reviewing the "new" policy, the agent said she couldn't see any major change. She didn't quite understand why a new effective date was given and was confused as well. I spent some time to review every page and the only real change I...

Hi all, I was just checking the T&C of the Travel Insurance from the AMEX Platinum Card and noticed some (major) changes. https://icm.aexp-static.com/Internet/IntlPremiumSites/Platinum/au/en/Insurance/Insurance%20Benefits/Platinum_RCP_Insurance_0414.PDF Activation of Transport Accident and...

I received the following from my friend. He said he received a survey about EDR and FlyBuys and was asked for opinions about the preferred name for the new rewards program - "WoW", "myWoolies" or the existing "Everyday Rewards". I don't care about the name changes - but the proposed other...

Dear VFF, In the booking engine, some flights e.g. VA185 (MEL-NAN) are listed as operated by "Virgin Australia NZ". Neither the status credit page, or the double status credit offer terms & conditions mentioned "Virgin Australia NZ". If a flight is operated by "Virgin Australia NZ", is it...

If the operator is "Virgin Australia NZ". Is this eligible for double SC offer? Specifically for VA185 (MEL-NAN), VA184 (NAN-MEL). It's a bit confusing when "Virgin Australia NZ" is listed as the operator in the booking system but not mentioned anywhere in the Status Credit page.

I had to split a return booking to two one-way bookings to avoid the CC charges. Basically if the cash/card component is not more than $50 then there is no CC charge. Or maybe use POLi...

Thanks for bumping it up for me. :) I should have updated (sorry been really busy due to EOY deadlines) that on 12 Nov 2013 the points were credited to my account. VFF PM'd me on 13th Nov. I still haven't received the call from the agent who said that she would call me once the points were...

Re: VA points for kWhs With Lumo but not on Velocity tariff. 20% discount of the whole bill, not just usage. Verified 3 past bills including one with almost nil usage (was overseas) all discounted by 20% off the standard tariff.

Hi Velocity Rewards, I made a booking with Agoda, about three days after the partnership started on 27 June. I was 100% sure that I entered my correct Velocity number because I took the screenshots - just being cautious with a new Velocity partner. Not seeing any points, I filed a missing...