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    Very unhappy with plat customer service

    I'm very, very disappointed with VA customer service. I took a flight last week under the impression that I would get double SC (under the March offer). However I was informed by the Premium service centre today that I was not eligible or did not register for the offer. I certainly...
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    VS to London sale

    I have just picked up a great deal on VS to London, $5869 "J" next June. sale on until midnight Worth 200 SC each way. Sale on VS site or Amex Travel for Amex Card holders ( use this to save 2.9% card fee)
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    Flying out of Syd on VS

    Does anyone know if I can get access to the NZ lounge if flying out from Syd on VS Prem Econ, have DJ gold staus , :?:
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    VS earn same as VA on Status Credits (1 SC earn rate table now)

    I have just noticed that VS have aligned their status credits earn rate to match VA:p. Great, I'm flying to the UK next month should get 120 EW instead of 75 in PE Link Earning Status Credits | Velocity Frequent Flyer
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    What's the breakdown????

    Announced today, theDJ FF programme has cracked the 3 mil + mark. Anyone know what the breakdown is How does the following sound- my guess Red 2,00.000 Silver 500.000 Gold 400.000 Plat 100,000 What do you think?
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    Air Australia (From 17/2 suspended ops)

    Anyone flown Air Australia J class BNE to MEL yet, looks a good price $349:shock:
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    Is J worth it on regional flights?

    I really cannot understand what is the benefit in fly J class on some flights. Having flown Townsville – Brisbane today in 4A I had the opportunity to witness the new J Class service on a regional flight. To be honest after viewing the service and below average food offered I’m yet to be...
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    No Audio in "J"

    I flew PE in a refurbish 737 800 Mel-OOL yesterday, very nice. However I was rather alarmed to discover that there were no audio channels in the new "J" class. There was a young baby on the lap of another PE flyer, which is fine, but the child kept crying on and off. I’m not anti kids...
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    The Revivals lounge Heathrow

    Does being a Gold Velocity member grant access to Virgin Atlantic's Revivals lounge located in the Arrivals Hall, Heathrow? I am flying VS in June and I would just like to know if anyone has used this facility to freshen up. I assume entry to the club at Heathrow and Hong Kong will be OK for...
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