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    Qantas Call Centre Long Wait Times

    I just (10 mins ago) called 131131 and was answered straight away, the phone didn't even ring. Asked about fast-track of points refund for 2x award bookings cancelled ladt month.. I was transferred to another dept and answered within 2 minutes. All points refunded while on the phone. I am bronze...
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    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    I agree it is not ideal but I was so beaten down and actually amazed that I had flights for 4 people, that I just went with it. I was actually dreaming (nightmares?) about flight sectors at that point! I need to find business class availability for one flight that I could only manage to find in...
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    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    I have just managed to book one of these things for 4 people in business class (one flight in economy) for late Dec and into Jan 2021. I am bronze. All online. I honestly cannot believe it but the points have been deducted and the e-ticket has been emailed through, with the all important ticket...
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    Using a travel agent for lowly bronze QFF flyer

    KSC, good to know you've had a positive experience with getting seats released! I've been trying to cobble something together from the crumbs but so far have only managed PE, with business being our preference. Of course not actually on Qantas but Cathay, which makes the trip approx. 2.5 times...
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    Using a travel agent for lowly bronze QFF flyer

    Thank you Serfty. I have just contacted that particular business to see what they can offer, although they require travel dates to be 12 months out from completion and mine are not. I fear that departing flights could be dried up before return flights are added, and it may be better to book as...
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    Using a travel agent for lowly bronze QFF flyer

    I am also a lowly bronze and am looking for a travel agent who is experienced in booking award flights. We are a family of four, looking to travel to the USA in January 2021. Would that be the golden trifecta of impossibilities?? Cash payment of course!
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    The Emirates First Experience - What to Expect?

    I'm a complete newbie regarding F flights (and air travel in general) but recently was lucky enough to experience F on 8 flights with Emirates. A lot has been said on this thread by very experienced flyers, and there are two points i wholeheartedly agree with. 1) It all depends on the crew, and...
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    Qantas disguises first class seats as $20 ‘cabin in the clouds’ on Airbnb

    Surely the cot at Elhamy looks more inviting!
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    Qantas disguises first class seats as $20 ‘cabin in the clouds’ on Airbnb

    I decided to put in a concerted effort today, after lazily looking most of the day yesterday. I was up at 5, refreshing constantly, throwing food at the kids and animals, and making quick dashes to the loo. And nothing!! So, I'm out of the race. Oh, and I'll be happy if I NEVER look at another...
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    QFF EK Award Booking ex-EU downgraded from F to J

    Hi Nat, I was just in this situation myself. Downgraded from F to J on a reward flight on Qatar Airways on the Doha to CDG sector, due to change of aircraft. After several emails with Qantas Frequent Flyer I was given back the difference in points F -> J for this sector. I was fobbed off a few...
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