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    Singapore (SQ) advance seat selection for Velocity Gold/Platinum?

    Hi all, the new SQ advance seat selection rules are a mess. The new rules state Krisflyer Silver and up get it for free. Does anyone know what the situation is for Velocity elites? Is this something extended to partner elites?
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    AMEX Velocity Platinum travel insurance (and Bali volcano)

    Hi guys, We have an upcoming trip to Bali over Chrimbo booked almost a year ago using points and other expenses on the card. TBH with the travel insurance I had not yet decided whether to buy a new policy or rely on the existing AMEX policy from the card. I dragged my feet on this as usually...
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    Ordered exit row, got seat with no window

    I don't usually get too precious about where I sit, but one seat I do hate is that Y seat with no window (and therefore no recess) that crams you into the person next to you with no room to turn around (I'm not "big", horizontally or vertically, but I am pretty broad shouldered). I had to fly...
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    No partners ATL-DXB - advice

    Hi all. I have to be at a work conference in Atlanta later this year, and now have to make a brief visit to Dubai for a project while I'm there. Despite being two of the busiest airports in the world, there are no direct flights between the two (yes, I know why!). My time requirements in ATL are...
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    Virgin lounge internet is a joke

    Have just spent the last half an hour trying to download a 2MB PDF document in the lounge using VA's wifi. Was equally useless last week and the week before. Is this just me or does Virgin need to sort its s**t out in this regard. I mean, this is something even cheap backpacker joints and...
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    Same booking, reward flight and cash flights

    ... right, so I'm 99.99% sure you can't do this, but it would be massively convenient right now if I could book a reward seat and 2normal cash seats on the same booking. Main reason is to link us all up to get Economy X (as Mrs G is only SG and Little Miss G is only 3), as I understand if we're...
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    Partner recognition as WP in Y

    I am prohibited from travelling in anything other than Y for my work. My status renewal date is at the end of March and my travel in Y since then (domestic and numerous international trips) meant that I achieved WP renewal last week. I feel I can pretty confidently discuss what the experience...
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    2 Hour Grace Period Inadequate? [VA Same day void policy]

    We had a client stuff up and give us the wrong dates for a meeting next week (the Friday instead of a Thursday) and so we booked 4x Golden Triangle Elevate flights to get down there and back. Within a couple of hours the mistake was realised and we went to change them after booking and were told...
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    VA ticket or partner ticket for partner metal flight?

    Hi all, I swear I've seen this post a number of times and did a search but couldn't find anything recent. Mods please feel free to sweep it into relevant thread if it belongs there. Anyway - I wanted to know what exactly are the pros and cons of booking a VA code on a EY or SQ flight? I usually...
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    Barista replaced by Nespresso [pop up - for April] in Virgin lounge?

    Mrs G caught a flight up north this morning and texted me saying the barista-style coffee machine has been replaced by a Nespresso machine! The 'barista' is apparently still there, but just puts a pod in now rather than individually making the coffees. I don't get my snob on often, but coffee...
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    Bali lounge changes

    So I know everyone is getting in a froth about the LAX lounge changes but I noticed that on the same day VA also announced a change in the Bali lounge access too (moving from the JAS Premier Lounge to Taurus Gemilang lounge). The JAS one wasn't too bad (for Bali anyway - and heaps better than...
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    Guaranteed family holiday for platinum

    Hey guys, just looking to cash in this benefit for some flights for the family to Bali next Christmas and was wondering if anyone had had any experience. I assume that I need to wait until the rewards are "open" online before I can book (currently availability only available until Nov 17), but...
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    Virgin toilets

    Now I know this is a total first-world issue, but can I just air my frustration with the Virgin lounge toilets? Every time I use them I don't know why but I just get the irrits. This is not about cleanliness - they are always pristine IME. It's just that they look and feel so obviously cheap...
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    DL and VA systems integrated pretty well

    I think I've mentioned previously that I've been impressed at DL's recognition of VA status. Thought I'd share a recent tidbit I found pretty interesting. I've just had a flight for this weekend to Central America booked for me by our partners over there, and some bozo in the travel agency...
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    VA codeshare on SQ questions

    Hi all. I'm looking to fly SYD-PEK this October in Y and figured I'd give the VA codeshare option on SQ a go - it'll give me the WP points bonus and I'm not to set on the extra full Y SCs as I've already retained WP as a BIS Y (or at least a discount Y will throw me over on this leg, and I don't...
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    What's happening with South African?

    Does anyone know what's happening with the South African tie up? It was announced as all starting 'early 2015' back in November and now we've heard blip. My work TA booked some SA flights to Cape Town and Zambia thinking it would have kicked in by now (as far as I'm concerned, anything after...
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    Unexpected lounge access

    I know that I'm known for complaining about the lack of VA lounge access at some partner ports (and the constant alliance pushing that goes with it) but thought I'd share a little win, in that I had lounge access in a port that a partner serves but wasn't listed as being available. Was in BLR...
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    Parental pause platinum with expired card overseas - lounge access

    Hi all, I'm a WP who recently went on parental pause (though I actually re-qualified about one month prior) due to the birth of our little one, which has meant that I'm relocated temporarily in Boston for 6mo to spend time with family (and am lucky enough to have an employer where that can be...
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    Status credits for infant tickets?

    Hi all, couldn't find this anywhere else so thought I'd ask here. Do infant tickets (in lap) accrue VA SCs and points? Trying to juggle some flights to get Mrs G renewed for Gold this year and thought we may be able to pool. Can't seem to find the information anywhere (I note for QF it has to...
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    Virgin Partner lounge access internationally, any tips for decent access?

    Hi guys, in the vein of my previous rant of not being able to ever claim reward seats on VA partner airlines, I was wondering if anyone knows how to navigate the rules of VA lounge access when using partners? I'm trying to find flights between North America (BOS) and Europe. We're looking at...
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