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I assume that, as with credit cards, the decision to award points ultimately lies with the supplier of the goods, notwithstanding that purchases are tracked by QF.

I agree that you shouldn't worry about retaining DSC promotion. I'm sure QF will be implementing status extensions, alternatively issuing status credits gratis a la CX, at some point. As for DSCs, I'd expect that once this is all over, QF will have appropriate promotions in place to encourage...

I'm looking to book SYD-OOL-NRT on separate tickets - viz QF860 SYD-OOL connect JQ11 OOL-NRT. QF860 arrives OOL at 9:05 and JQ11 departs 10:30. I know that \officially published information suggests that QF will not interline, but I'm wondering whether anyone here has actually attempted -...

Happy to report that after two hours on the phone, a refund of $1074.20 has been processed. Very pleased with my experience with Jackie, and I have written to QF complimenting her.

Serfty’s point about the rules concerning repricing is correct. In any event, no such error was made, as my re-issued e-ticket separates the base fare and taxes component, and the $1074 was only for taxes. However, I would note that one of the agents I spoke to did try to claim that the...

I recently had an AONE4 ticket re-issued by QF and they quoted me an additional $1074.20 AUD in taxes/fees/carrier charges. This seemed to me an incorrect calculation, since I had already paid $1511.08 AUD in taxes for this ticket. (My new ticket has far fewer sectors and countries, and the only...

How is it that you got 0 status credits and 0 points in business? As far as I am aware, all business fares will credit something...

I think the severity of the problem couldn't exactly have been foreseen. They never had such an issue with MkI, and so, understandably, they didn't think it would be a problem here. A large part of the reason why it has become a problem, I think, is that many people step onto the end of the beds...

I'm hoping TA/ticket stock won't matter. About to pull the trigger on a DONE4. Another problem I'm having is the definition of 'booked'. Does that require that my ticket be issued or is a reservation sufficient? (Based on past experience, it might take a few days for AA to issue the ticket...)...

Thanks for that! Very helpful!

Anyone know whether it is possible to use vouchers with the Aquire deals?

I find that the schedule is much better than QF1. When I traveled last month, I stayed up as late as possible on the MEL-DXB leg and managed to get around 8 hours sleep. On the DXB-LHR leg, I had a 3 hour nap and arrived hitting the ground running. Had no jet lag whatsoever. (Compare that to...

Whilst I can log in, I have a problem with a particular PNR which I cannot access online. Need to speak to someone on the phone to select seats and request F upgrade. The phone system is still gimped.

Yes certainly an issue with the phone line too. Hung up after waiting for 20 minutes. Ordinarily I get through after one minute, max five minutes.

What is clear is that OP is clearly not like the man on the horse-drawn bus between Knightsbridge and Clapham.

That's great service. Now the question is, would you consider it to be a fail if P1 didn't call you when you were allocated a window?

Perhaps I should be more explicit in what I am trying to convey. I am not saying that you should not be dissatisfied when something adverse to your interests/comfort/expectations etc occurs. Nor am I saying that you should abstain from expressing that dissatisfaction. But there is...

I have not missed the point. I understand everything that you are saying. And, as I have already said, I agree that things could have been handled better. What you have demonstrated is that you have missed my point. And that is that your posts reek of entitlement -- hence my reference to...

I should preface this by saying that I make no comment about the P1 benefits in general. I am only commenting on this specific instance. In that respect, I truly think that this is a case of DYKWIA syndrome. I will give to you that this could have been handled better. I also think that any...

[/I][/COLOR]That doesn't say that I am required to credit to QFF. It just says that any Aquire points are in addition to any QFF points. [COLOR=#333333][I] That also doesn't say that I am required to credit QFF. It simply requires that I provide my QFF and Aquire ABN at time of booking...