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  1. M

    Double Status Credits 2013

    All posted except flight one Wednesday this week.
  2. M

    2014 Rewards Club bonus points codes master thread

    Re: Master Priority Club bonus thread. Hi Eric2011, Bonus points don't count towards status, only base points do, but the points do count towards the ability to book reward nights
  3. M

    My experience with VA Cancellations

    Thanks Markis, I fly every week and as my home town is Brisbane I am used to delays, and normally I would just treat it as an annoyance, but in this case getting home was very important. I am also experienced in transport passenger ops from a previous role. Usually these delays are something you...
  4. M

    My experience with VA Cancellations

    In my situation it was not a better alternative, as I have stated before I had a big family event of which I was willing to move heaven and earth to get there and I could have got on a Qantas flight, I had spoken to our travel agent and they said they were able to get me on the plane if it...
  5. M

    My experience with VA Cancellations

    I agree JohnK. The problem was the lack of communication. I needed to get home and would have forked out to change to Qantas if I knew the real situation, but they were unable to tell us when we would be flying. They seemed to be overwhelmed, and I missed a big event for my family. I ended up in...
  6. M

    Christmas Food on QF Lounges and Flights

    I have flown on Xmas day numerous times with my family and there has never been any special food in lounge or on flights from my memory, but the normal standards are maintained. The staff are even more pleasant than they are normally due to the occasion. The bonus I found is the lounges and...
  7. M

    Got a family email and they are now gold

    My wife got a letter which promoted her to gold. She had partner gold around three years ago, and the only flight she did was to Rome earlier this year. She was ecstatic as from her point of view meant she could fly without me as she no longer needed me to get into the lounge. Great way to get...
  8. M

    Priority luggage rant

    seems to be hit and miss, and depends on the airport. I find Brisbane always gets priority baggage reasonably quickly, whilst Sydney seems reasonably random. All other airports seem somewhere in between
  9. M

    QF trials new "no tray" meal service in Economy Class

    Last night Adelaide to Brisbane, they gave us cold chicken and vegetables in a box, without a tray and didn't have the small cup of water or cheese and biscuits. Drinks were distributed seperately and included wine, beer, soft drinks, juices, and water with tea/coffee coming later. The meal was...
  10. M

    The Big Win is back for 2014

    Link now working 86k on offer, most are difficult if not impossible with current travel patterns but a good chance to get around 20 - 30k of bonus points. Doesn't seem a lot, but better than some other promotions I guess.
  11. M

    My experience with VA Cancellations

    Thanks EastWest, I have submitted feedback to Virgin including the lack of information. This is coupled by the flight from Brisbane to Melbourne the night before which was delayed by two hours which got me in after midnight. Again there was no information on this at Brisbane lounge until 10...
  12. M

    My experience with VA Cancellations

    Hi eastwest, my post didn't give enough relevant information as my original flight was Melbourne to Brisbane direct and the reason I booked at 4.00pm was to ensure I got home by her 7.00pm speech as a 4.00pm flight gets home at 5.15pm which I thought with even extended Brisbane delays would get...
  13. M

    My experience with VA Cancellations

    On Friday night my 4pm flight from Melbourne to Sydney was cancelled and I was put on the 5pm flight which was subsequently cancelled. When I had been told about the 4pm cancellation I tried to move to the 3pm flight and I was told it was overbooked by 8 people so there was nothing they could...
  14. M

    The disgraceful state of the MEL Lounge with no end in sight

    hope the revised lounge allows you to go through security before you enter the lounge so you don't have to leave early to get through security, and then find out that the flight is delayed as the boards are inaccurate. Only major airport lounge that gives you this experience in Australia. If...
  15. M

    MEL DOM Premium security gate [little rant]

    Just went through Melbourne priority lane. It was 6.20pm and it was not manned. I could see three people ahead of me in suits and could read their boarding passes, and none of them had status.
  16. M

    Complimentary meal on flights over 3 hours

    I flew Brisbane to Perth three weeks ago and did not receive meal, not sure why not. I also find it strange that trans-Tasman flights get nothing (I believe it is a deal with Air New Zealand) I flew Wellington to Brisbane and flight time is 3 and a half hours, long time to go without food and...
  17. M

    Outstanding service from Qantas

    I thought I would contribute to this thread as I fly a lot, and normally the service is okay, with nothing to complain about. Yesterday I flew from Sydney to Brisbane on QF548 and the crew could not have been more welcoming, pro-active, and helpful. They were not intrusive, but they seemed to do...
  18. M

    Velocity missing flight credits

    I agree lovestotravel. I direct most of my flights to Qantas for this reason (every flight posts quickly and no chasing up), but some of the locations I go to require VA or Air New Zealand for convenience sake, Chasing up points has been better than straight after the Sabre transition, but still...
  19. M

    Velocity missing flight credits

    i have the e-ticket number with my travel co-ordinator if I need it, but when I get my points credited, all I have needed is the booking number
  20. M

    Velocity missing flight credits

    I think the problem I have with the process is them asking for boarding pass and electronic ticket (Although I always have all booking references in my calendar) , I never keep them and find it incredibly poor form for them to make it your problem to prove you were on the flight, when every time...
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