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Not sure where to post this but wanted to share how happy we are with JAL and apologies if this has been talked about elsewhere. Had booked an exceptionally good PE airfare for August this year, returning September, to FRA via stopovers in Tokyo. Of course non refundable. JAL have made it so...

Expert advice needed, thanks. Theoretically I should be able to use Krisflyer points via the Star Alliance partnership on a trip to Auckland (from Brisbane) I need to take in March, however I am at a loss as to how to make this work. Star Alliance says you need to contact the Frequent Flyer...