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Turns out it costs US$250 per ticket no matter whether booked by phone or email. But are these tickets even available? I built the route below in J class using the Star Alliance tool to make sure valid. Then checked availability of every sector with MileagePlus to find the lowest point...

I've just tried to book a 2 RTW business class tickets at the SQ call centre. I'd built an itinerary on the Star Alliance website and checked that all selected flights had points availability with UA MileagePlus. All seemed fine. After going through all the details with the call centre guy...

It’s actually worse than that. I’ve been waiting to book a one-way CPH- MEL ticket 11 or so months before I want to fly. Yesterday there was lots of availability of Saver awards at 116000 points. Today there are none - they’re all 150000.

I’ve used once for a hotel booking and it was pretty much the same price as with other booking sites like booking.com I have however found the airline bookings poor. Many airlines, even full service ones, are not available, and they also have a very limited number of flight options.

I agree that the number of points needed for F vs J is not worth it. We fly once a year to Europe with SQ, redeeming points in J. The difference between J and Y is of course enormous. A couple of years ago we couldn’t get J but were able to fly Milan-SIN-MEL in F. The second leg was in Suites...

After many years of flying economy on SQ with Krisflyer points, we also decided it just wasn't worth it with the high taxes and airline charges. So started flying business class and of course we are now committed. One trip we couldn't get J on points but F was available so we took that...

Perplexed by the comment that Krisflyer is one of the "stingiest" programmes around. I think it's a great programme as long as you can accumulate enough points in the 3 years and with my credit card usage that's not too hard. Contrast a Melbourne - Copenhagen economy ticket with QF costing...