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I have 2 issues really. I don’t bank with them anymore and the closure letter I have is for a different card number as they changed the card from a plat visa to a plat mastercard. So hot only I don’t have an account with them but the closure letter s for a different card number.

Thank you Yes I called them this afternoon. Have to go to a branch to get IDed with a 100 points in order for them to help me…

I have suggested that in one of the calls and they told me that it was not an option - Is it a case of call again?

Afternoon all, I am not a frequent poster despite having been a member for years. I am a long time plat with QF and a lifetime Gold having joined the program 10 years ago when I relocated to Australia. In August 2019 I bought a J return CDG-MEL (Via LHR and SIN; out form Paris on 15th January...

I got plat for plat

My match also came through last night

Me!

I feel left out, still nothing and my surname starts with a B!

Nothing for me yet from VA Plat

Oh well, I have a booking to Delhi from Melbourne on Sunday, all QF flight numbers...