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    How to submit a formal complaint to Accor (as opposed to an individual hotel)

    Hi Folks I've held status with Le Club Accor for a number of years. But now I'm done with Accor and I've taken my business elsewhere. I've had an ongoing saga for the last 2-3 years where I get continually hassled by Accor to sign up to their Accor Advantage Plus program. I get a phone...
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    Qf vs ek lounge in Bne int - which is better?

    I'm sold! In 12 hours time I'll be sipping Veuve in the EK lounge. Thanks all :)
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    Qf vs ek lounge in Bne int - which is better?

    Hi there I'm flying qf internationally out of Brisbane tomorrow morning. I haven't flown internationally out of brisbane since before the Ek lounge was built. Which is the better option to pass the time before the flight? Ek or qf?
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    Turning up to airport 12 hrs early on a flexi fare

    Hi folks I've got a domestic flight booked next week on VA SYD-BNE. The flight I've booked departs 5pm and the fare class is B (Flexi). My plans have now changed and I think I'm going to have to be in Brisbane as early as possible that day. If I rock up to the airport at 5 or 6am on the day...
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    Booking QF flight now and then linking to a future AA booking?

    Hi all Hoping somebody knows the answer to this? I want to book some flights to the US before the QF double points offer finishes tomorrow. Still finalising my arrangements while I'm there so don't yet know which city I will be returning to Australia from. If I book the QF flights now, with...
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    Velocity Frequent Flyer Status Match - WOAG

    I applied and got pushed from Red to Gold. Will actually come in handy. Once I've hit Gold again with QF I'll likely split my flying between VA and QF (especially for a few leisure trips coming up) based on price/schedule as opposed to booking almost exclusively on QF.
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    Attn Red Roo - QP in GLT

    Have to disagree with you here - I've been to ASP multiple times and the food and drink selection there, while basic, has always been FAR better than what I saw in GLT.
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    Attn Red Roo - QP in GLT

    Thanks Red Roo! I'll be back in GLT in a couple of months...here's hoping for a coffee machine and some (slightly) more substantial food :)
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    Attn Red Roo - QP in GLT

    I'm sitting in the QP in GLT and can't help but be rather underwhelmed. The surrounds and fit out are nice enough, but the food and drink selection - surely you can't be serious Qantas! The coffee consists for sachets of Nescafe Blend 43 and an urn full of hot water. The food consists of...
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    Consistent after 4.00pm Drink Service

    For the past 6-12 months I have been noticing that it is now more common to get a hot meal on a flight for lunch or dinner than it was previously, but have never been sure whether I have been going mad of whether the prevalence of hot meals is increasing. Any ideas whether I am mad or not?
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    WP treatment in Y

    Not strictly in relation to WP service (I'm just a lowly Gold!!), but while Red Roo is taking compliments I must pass on how fantastic the CSM (Caroline) was on QF 957 on 21 July. I was flying for work (in Y) and my wife decided to come along with me at the last minute. We have a bunch of points...
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    QF63 to JNB- Refurbed 747?

    Thanks for that. What am I looking for on the seat map to tell me whether or not it is refurbed?
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    QF63 to JNB- Refurbed 747?

    Hi all Am flying to JNB next week on QF63. Last time I flew this route about 9 months ago the 747 was not refurbed. Now that a greater proportion of the fleet has had the makeover, what are my chances of getting a refurbed bird for this flight? IMHO the refurbed cabin makes a big difference on...
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    maximising value for CBR to LHR

    +1 on making sure you have different flight numbers for MEL/SYD to SIN and SIN-LHR. I learnt this one the hard way by going on QF9 the whole way through.
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    QF DOM Y Dinner 'enhanced' to a footy pie?

    Agreed- the letter I got in respone to my complaint was absurd.
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    QF DOM Y Dinner 'enhanced' to a footy pie?

    Don't hold your breath. I sent in a complaint after my experience. I did get a written response but it was a very generic 'we're sorry your experience didnt meet the premium service Qantas aims to achieve' or something like that. It could have been in response to pretty much any complaint I...
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    Advice on best way to nab an extra 35 SC

    I was due to make QF Gold at the end of the month with a work trip which was perfect timing for an upcoming 9 week overseas trip. To my horror, this trip has just been cancelled. Alas, many of the flights on the OS trip are classic awards and will not net me any SC prior to my anniversary date...
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    QF DOM Y Dinner 'enhanced' to a footy pie?

    Hi all I flew BNE-CBR on QF959 last night. Having flown this flight many times, I was looking forward to what is (usually) a pretty good full dinner service. What came out of the cart surprised me. Not a dinner tray, but a pie. Yes, a humble pie, wrapped in that breathable plastic stuff like...
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    Anyone booked flights through iFly?

    Hi all Am about to book flights from CPT-IST-LHR//ATH-IST-DEL for next year. TK has same fantastic fares at the moment which i want to snap up. I originally found the flights on iFly for around AUD$750 pp. I can bring up the same flights on the TK website for around $790 pp, but with the charge...
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    NAB Qantas Platinum Card bonus 35,000 QFF points

    Approx 3 weeks from card activation from me. Was a nice surprise to see the 35k land that soon!
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