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I am joining up a member of the extended family for their own Fly Buys account does anyone have a Member Gets Member offer or similar they can take advantage of.Or suggest how I might obtain a bonus sign up offer.Failing that i will see what is available on the application form.Thanks

I have regularly been transferring points from Accor via their survey platform to Qantas.Now Accor tell me they are unable to do this as their is an issue with Qantas.Before i try to obtain a response from Qantas,is there any body with any advice or is in the same position.Thanks Terry

I am trying to claim retro points for a member who has returned from the U.S.A. travelling with Qantas.There seems to be a problem,i am assuming because they booked through an online supplier # Fly 365 #,the message i receive is contact Frequent Flyer.My question is,can i submit the claim via...

Apologies if this is covered somewhere else,i could not find a thread. VA 322 BNE>MEL Dep=0955 Arv=13.05 Economy Class.25/12/2019 Myself and travelling companion requested to Purchase extra items from the on board food menu,as like most people the snack is never enough,only to be informed# no...

Good morning all,i am trying to find the list of Businesses that accept Amex.To no avail.I wish to add that i was under the impression Red Rooster here in QLD took Amex,i wish to advise this must be at the Franchisee's discretion,as twice i have tried @ Kelvin Grove and Mt Ommaney,and they do...

My partner and myself are travelling to Seattle via Honolulu on the 8 Aug, Business & First Class.As per Hawaiian Airlines site there is lounge access available at Brisbane,however when you look at BNE website there is nothing to suggest this.I contacted Hawaiian about this and all the reply...

I have previously used points for accommodation at the Gold Coast,seems like this reward and most of the accommodation offers have been removed,very disappointing for a easy getaway week-end.:( Terry.

Can anybody inform me where to look for info on fees for changing a return flight from eg Lax to Bne.I know how to go to Manage My Booking and Change an existing booking,but i am enquiring for a family member who would like to know the cost involved once the travel has started.The ticket has...

I have been sent an e-mail from Hilton Honours about a 80% bonus if buying points,which works out eg 20,00 points for $200 U.S.D.which at the current conversion rate = $286.00 A.U.D.Has any one else taken up this offer or would recommend it.Or it is better value to wait when exchange rates are...

Does any know where or how to claim missing bonus points from a purchase of fuel at BP.The base points have come through but not the bonus points.I have waited the obligitary 5 weeks and no show,I can not find BP listed in the missing points section. Thanks Terry.:evil:

Looking at the Qantas FF Website it shows Alaskan Airlines as a Partner for Points,however when I try to do a retro claim for travel there is no drop down box to enter their airline code(AS).Am I missing something? does any one have any ideas/how to make a claim.The ticket was bought direct from...

Purchased a ticket for my brother to travel to U.S.A in December 16,Cns>Bne>Lax,all trips purchased on the one ticket through his Velocity account.Checking today on the points,no points for the Cairns>Brisbane sector.Tried to make a retro claim,of course this is unable to be done,have to the...

This maybe a question for Ask The Pilot but I will ask here.I recently travelled from Cairns back to Brisbane on VA 786 seated in 9C,i noticed there is no window in 9A however opposite the same row in 9D there is a window, can anybody settle my curiosity as to the anomaly.:confused: Terry.

I recently took advantage of a promotion for bonus points by buying a certain product,however the bonus points never have showed up.I have contacted Customer Service online and tried to forward the details including receipts and relevant details.I have sent via Internet Explorer as well as...

Twice I have tried to post a trip report and by the time I have finishing typing it all and and posting it I have timed out therefore no report done,What am I doing wrong?Terry

Is anybody else having trouble accessing their everyday rewards account? I can cannot bring up any detailed activity statement at all; have been trying for the past two weeks.:confused:

My family have made a booking through Expedia from Cairns to Los Angeles travelling on Air New Zealand.Are they able to claim these points on Velocity?As I have read on the Airpoints discussion board,Airpoints are next to useless to anybody in Australia?Any info would help.Thanks Terry.:confused:

Last year i cancelled a one way domestic ticket,and therefore the balance went into credit.I can not for the life of me find the where it is shown in my Velocity account.Does it not show anywhere in the account or is the information held by the Call Centre,which i realise i will have to book...

Has anybody else noticed that there does not seem to be any more "Happy Hour"sales on?or am i just unable to find them.:(

I have been looking at the currrent promotion 15% bonus to transfer Altitude Points to Velocity and thought a member may be able enlighten me on these issues.Making a dummy booking from Bne to Lax via Westpack Altitude all flight are routed via Syd for 308,335 points return plus taxes.The Syd to...