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I had booked First Class tickets from Lax to Newark and a return from Washington DC to Lax. Due to ill health I had to cancel. When I rang AA they told me the fares were not refundable but a credit would be available for a new fare until February 19. I asked if I could use the credit towards a...

I have bookings with Cathay, Malaysian and American coming up next month. Only the Cathay flights appear under "Your Bookings" on my Frequent Flier Page. Anyone know why. I have checked with the airlines and the frequent flier number is attached to the booking.

I am flying from Bangkok to Hong Kong arriving on Emirates arriving 5.35pm and then connecting with QF 128 leaving 8.05pm for Sydney. Both flights are in business on separate Bookings. Will I be able to check my bags through to Sydney in Bangkok and also avoid immigration formalities at Hong...

I am flying First with Qantas from Sydney and am wondering if anybody can clarify the guest access. I have a friend who will be flying Singapore airlines and having read the rules it says I can bring one guest with me. I notice that for entry to the Business Class lounge it says the guest must...

I recently travelled from Sydney to Melbourne on Jetstar with 5 friends. Using my status matched Virgin Platinum membership I was warmly welcomed into the Sydney T2 lounge with 3 guests. Left them there and proceeded to T2 Qantas club with the other 2 in my party. Mrs Grumpy was on the desk and...

Does Qantas have any arrangements for Fast Track immigration at Singapore. I am travelling in First on QF1 from Sydney and need to meet some people arriving on an earlier Singapore flight and trying to work out a meeting time.

Recently flew Syd Melb on Jetstar and selected a plus fare as I only needed 15 status credits to get 5000 point bonus. Flights posted as 0 points 0 status credits. Made the booking using my Jetstar credit card and found out again the system does not accept Jetstar credit cards. I had previously...

I just attempted to book a Sydney Melbourne Jetstar flight on the new website. All went fine until payment when it would not accept a Jetstar Mastercard. Brilliant, a new website that does not work for your own credit card customers. It would not accept a 3 digit CVV number which is the limit on...

I will be flying from Lax to Fort Lauderdale via Dallas on AA First Upgrade ticket. As a One World Emerald would I get access to the Flagship lounge and what are the showers like in this or the Admirals Club. I will have a family member with me flying in economy will he get access and can he use...

I am booked on this flight and was wondering is there anything to stop me while in transit leaving the airport and walking to a nearby Gym. Stopover is 3.35 hours. Will have QF lounge access to change and shower when I return. Is there any where to leave carry on in First or Business lounge...