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Hi I booked a classic reward redemption on JQ domestic in Spt 2023 for travel last week. I expected it will be seat plus one checked bag and no food. My first flight had a time change of 4 hours and i accepted the change and got reticketed in October. When I was on the first flight the flight...

Hi Can any member advise me what happened when JQ cancelled their last flight of the day on domestic ?. Did JQ auto rebook you on to QF that same evening or did JQ booked you on next days flight and you then had to find hotel yourself and then claim reimbursement from JQ....or did JQ booked...

Does anyone know where Melburnian1 is as I miss his flight delay reports?

I returned to SYD and used smartgate for the first time as previously I always used manual passport control as I always had children with me. After Smartgate took my photo it asked me to remove the ticket and proceed to baggage claim. The customs officer then took my incoming passenger card and...

Hi Checked in online for tomorrow SYD-SIN on QF but no boarding pass issued. It says that they need to check some documents at airport. Does anyone know what documents they need to check at airport for AU passport holder going to SIN? I already have the SG Arrival card completed online and...

Hi I am trying to work out what incoming plane to SYD then forms QF81 especially on Sundays as I have a flight next month. I tried matching gates but I cannot find it. It seems to depart from a gate not normally used for other Asia flights

Hi All My son transferred me to 5200 QF points today. I can see the 5200 points on my activity statement ( + 5200 family transfer from xx_x) but my total number of points did not increase by 5200 points. Should this update straight away or is it done overnight. Anyone who had this experience?

Hi All. Just wondering if any other readers have had replies from QF Customer Relations in past 4 weeks. I lodged a complaint in mid March and in early April they sent me an email to say that due to large volumes the complaint will take a bit longer to be looked at/replied.....now its 8 weeks...

Has anyone been approved for QF Flight Price Promise but never received the 1000 points? In Oct 2019 I made a direct booking with QF and then asked for price promise with them. Within 3 days they sent me an email confirming that I was approved and will receive the $11 price difference once I...

We are travelling on QF117 to HKG tonite and I have checked in online without any issue but my wife is unable to check in online ''check in for this flight is not available - please check in at airport''. We are on separate PNR but are both revenue Y seats. Any ideas why?....is it because her...

Does anyone know why QF 117 was delayed from 2220 last night 23/10 to today 24/10 1230 departure..........and also which flight/incoming aircraft forms this QF117 as I cannot see any arrivals delay yesterday. I am on this flight in a months time and concern about it being delayed overnight.

Amyone can hazard a guess as to the next 30% off classic Y sale as its usually due in Sept?

Has anyone been able to submit a claim. As the link no longer brings up the website. Earlier today it allowed me to fill in the details but when I press submit it says it failed due to system error. As the rule is that I must submit claim by 2359 hours today to be elegible I am stuck.

QF has a sale SYD- HKG return at $599 return for travel in Nov 2019. Despite me calling QF they cannot tell me when the sale ends ie the last day and time of the sale ( eg sale ends 2359 AEST 11 Nov ) as I cannot book til 2pm Tues 8 October . Does anyone know how to get this info. Thanks

I will be arriving HKG on QF127 at about 1600 and will transfer by CKS ferry to China at 2030 thru Skypier located at the transfer area E2. Given the long wait - would it be possible for me to visit some of the shops in the departure gates in the departures area and then return to the transit...

Hi Does anyone have experience when QF release International last minute classic reward seats. We know that QF often reviews loadings a number of weeks out from the flight date and then release classic award seats. I am trying to work out how far in advance eg 4 weeks 6 weeks etc that QF does this

Hi. I am flying Jetstar domestic within Aust ex SYD next week and have not flown JQ for over 5 years but have to fly JQ as QF does not fly there. If I do online check in the day prior to select seats for free does the website give me or email me a boarding pass to print and I just go straight to...

Hi All. I made a booking for car hire with Thrifty Ayers Rock and the confirmation says that apart from paying for the rental fee on car pick up - I also need to provide a $200 credit card deposit bond on pick up of the car which I understand. My question is do they just do a pre authorisation...

Hi I need to decide if I should do the sunrise or the sunset tour to Uluru as Im time dependent. I believe tours take you to the southern side for sunrise and to the western side near park entrance for sunset. Which area ( sunrise / sunset is the area from which the photos / pics on postcards...

Hi All I took advantage of the 30% off QF classic rewards today and booked a return 1 nite trip to Ayers Rock for my 11 yr son during school holi . As we will be there for 24 hours (arr 1pm dep 2pm next day) can anyone suggest a budget accom Outback Pioneer Lodge room with ensuite and also how...