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Issued myself the voucher -- terms say the conditions are 'same as the original fare' so I'm just going to have to put my speakerphone on hold for 5 hours over the weekend at some point I guess :( Thanks for the input -- @qantas if you're listening, you really don't need surplus calls into your...

Thanks for the suggestion - I hadn't thought of trying that way! Once again, only 'credit voucher' appears via this route -- kind of annoying... Surely I can't be the only one with this issue? :(

Yep this screen exactly. I'm a NB so back of the queue for me I'm afraid... The 'Cancel flights' link provided just takes me to Manage My Booking, where I get this screen again.

Hi all, I have a fully flexible ticket from LHR-MEL via PER for tomorrow that I need to cancel. When I login to 'manage my booking', the only option offered is a credit voucher. I've triple checked the fare terms and a full refund should be offered as the fare type shows 'Flex'. I attempted to...

NB flyer here. I have a 100% success rate with QF in Y on award or "red E-deal" fares with being able to move to an earlier flight when I present at the airport early. On occasion, this has backfired and I've sat at the gate for my delayed "earlier" flight to watch my original one depart...

Spent my time In the BA lounge for some peace and quiet- the helpful Qantas staff at check in told me there was about 5 EK flights leaving and the lounge would be super busy. My first F class experience- i only wish that flight was longer! Such heavenly sleep at 35000ft....

Re: First LHR-DXB QFA380- Best Lounge @ LHR? Cool thanks for the replies guys! Now I just need to cross my fingers for an op-up for DXB-PER (haha... As if an NB like me would ever get that). Thanks again for the tips - I'll flip a coin between better Wifi and nicer champagne, as someone...

Re: First LHR-DXB QFA380- Best Lounge @ LHR? I guess it depends on whether it's based on the inbound or outbound flight? I'm flying LHR-DXB in F (upgraded - thanks Qantas), then DXB-PER in J. It's not possible for me to request an upgrade on DXB-PER as it's Emirates operated (and QF...

Re: First LHR-DXB QFA380- Best Lounge @ LHR? Lowly J lounge for me in Dubai then ... Oh well - beats sitting (or standing) by the gate :) Seems (my fault for not doing my h/w) that I'll be offered AA or BA in T3 at LHR... May not be the most stellar of lounges, but it sounds like I can flip...

Re: First LHR-DXB QFA380- Best Lounge @ LHR? Am I allowed to use EK first lounge in DXB? My connecting flight to PER is Emirates (therefore ineligible for upgrade - still J)...

First LHR-DXB QFA380- Best Lounge @ LHR? Hi all, Title pretty much says it all... Background is as a NB flyer, I rarely get to fly J class, and have never flown F... LHR-PER via DXB on from LHR-DXB in J - decided to throw my hat in the ring for an upgrade to first and voila - that's now...

Hi all, A few days ago I called Qantas to cancel a fully flexible ticket from LHR-SYD via Dubai... My query is, how long do Qantas take usually to process the cancellation and refund? It was four days ago now and the booking still appears as active in my FF account, with no sign of my refund...

OK, so I've done a little bit of research (as suggested!) Dates: 18/2/15 - 4/3/15 Qantas: Class W (Y+ according to corp travel agent), £2026 Emirates: Class Y, £1691 Singapore: Class P, E, B, T (lol? Fully flexible according to corp travel agent), £1925 Now I need the brains trust to validate...

Thanks for the suggestion... Although I'm not sure I'd pick MH. I probably should have qualified; these are UK AMEX MR points (not AU), so the available airline partners are: Emirates Skywards Alitalia BA Avios Etihad Guest Asia Miles Delta Finnair Flying Blue Iberia Avios SAS Singapore...

Hi all, Thought I'd explore with the brains trust on here; I've need to take a flight from LHR-MEL (via SYD, if need be) in March 2016. My company will be paying for this trip to enable me to have a visa processed, which requires that I return to Australia. I've not yet broached the topic of...

re: "oneworld" award (140K/280K/420K) Planning - The Definitive Thread Yep - I'm currently part way through my J OW award (sitting in the BA Lounge @ Heathrow waiting for my LHR-JFK-YYZ sector as I type this! :)) and I actually called last week to change date/time of my two final sectors. As...

re: "oneworld" award (140K/280K/420K) Planning - The Definitive Thread Hi all, Hoping to tap into the brains trust with this question... My itinerary appears to have been ticketed; using checkmytrip.com I can see: Melbourne - Hong Kong - Seoul - London - New York - Toronto - London - Boston...

re: "oneworld" award (140K/280K/420K) Planning - The Definitive Thread Thought I'd come back here and share my final itinerary and ticket cost for those who are considering booking one of these. MEL-HKG (CX) HKG-ICN (CX) ICN-LHR(18 hours stop)-JFK-YYZ (BA/AA) YYZ-LHR (BA) LHR-BOS (BA) (surface...

re: "oneworld" award (140K/280K/420K) Planning - The Definitive Thread Yes, it's also one of the best ways of avoiding hefty fuel fines... There's certainly some degree of irony here.

re: "oneworld" award (140K/280K/420K) Planning - The Definitive Thread There are no telephone assistance fees for changes to bookings in Business / First class as per QFF fee schedule. However, there is a "booking assistance fee" of $60 if you make the booking via the contact centre. Award...